Content Designer

Singtel Group; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a Content Designer to join their Experience Design team. In this role, you will craft user-centered content that enhances digital journeys for customers. You need 2-3 years of UX writing experience, a relevant degree, and proficiency in Figma. The company offers a comprehensive benefits package, ongoing training, and opportunities for internal mobility.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 2 to 3 years of relevant UX writing/content design experience.
• Content audit and governance experience required.
• High expectations of quality and accountability.

Responsibilities

• Craft clear and user-centered content for digital platforms.
• Conduct content audits and develop scalable content frameworks.
• Collaborate with UX designers and stakeholders for user needs.

Skills

UX writing/content design experience

Excellent communication skills

Data analysis and user research

Attention to detail

Collaboration skills

Education

Diploma/degree in Digital Media/Communications/Psychology/Journalism/UX design

Tools

Figma

Job description

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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG!

Are you passionate about creating content that makes a real impact? Do you love shaping intuitive, user-friendly experiences through clear and engaging copy? If so, we’d love to have you on board!

As a Content Designer in our Experience Design team at Singtel, you’ll play a key role in delivering seamless digital journeys for our customers. Your words will guide, inform, and empower users across multiple touchpoints, helping us create experiences that are both meaningful and effective.

Make an Impact by

• Craft clear, concise and user-centred content including microcopy, error messages, user flows to ensure a seamless customer journey across digital platforms.
• Conduct content audits and develop scalable content frameworks to maintain consistency across projects.
• Leverage on data insights and user research to guide content decisions, improving clarity and engagement.
• Collaborate closely with UX designers, researchers, developers, and business stakeholders to understand user needs and deliver content that contributes to measurable impact.

Skills for Success

• Diploma/degree in Digital Media/Communications/Psychology/Journalism/UX design or any relevant professional work experience
• 2 to 3 years of relevant UX writing/content design experience
• Content audit and governance
• Experience in using Figma
• Excellent communicator and collaborator
• Keen interest in details and words
• High expectations of quality and accountability
• *Please include your portfolio link in your resume or attach samples of your content writing

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!