Concierge (Premier Business District)

UEMS Solutions Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading concierge service in Singapore seeks a White Glove Concierge to provide exceptional service and build relationships with clients. Candidates should have strong customer service skills, a keen eye for detail, and the ability to navigate cultural differences. This role offers a competitive salary in a dynamic work environment.

Benefits

Competitive salary and benefits

Opportunity in a fast-paced environment

Skill development in premium service industry

Qualifications

• Passion for meeting new people.
• Polished and professional demeanor.
• Ability to anticipate guest preferences.
• Comfortable dealing with cultural nuances.

Responsibilities

• Provide exceptional service to clients.
• Manage access to properties and security protocols.
• Coordinate with teams for seamless service.
• Record personal preferences to improve service.

Skills

Customer service skills

Problem-solving

Cultural awareness

Attention to detail

Job description

Does creating unforgettable experiences for others appeal to you?

Become a White Glove Concierge in Singapore's Premier Business District

Who We Are

We are a leading concierge service in the heart of Singapore's dynamic business district. We're dedicated to exceeding expectations and fostering a welcoming atmosphere for our discerning clientele.

Who You Are

• You have good customer service skills and a genuine passion for meeting new people

• You project a polished and professional demeanour, leaving a lasting first impression.

• Whether in the driveway, lobby or concierge area, you maintain an elegant presence while offering warm and attentive service.

• You possess a keen eye for detail and a talent for anticipating guest preferences, ensuring a truly personalized touch.

• You are a problem-solver at heart, adept at resolving tenant concerns efficiently and leveraging feedback to continuously improve service satisfaction.

• A local area expert, you can share insightful recommendations on dining, attractions, and sporting events, catering to diverse cultural needs.

• You excel in building rapport and fostering strong relationships with tenants, even within a short timeframe.

• You're comfortable dealing with different cultural nuances of people from around the world.

• You're a team player, always ready to lend a hand with additional duties when needed.

What You Do

• Be the first point of contact for our valued clients, providing exceptional service and personalized attention.

• Manage access to all the properties, keeping all security protocols and SOPs in line with directives.

• Coordinate well with other teams and colleagues to ensure a seamless service is provided to each and every client and visitor, regardless of time of day.

• Anticipate needs and proactively provide solutions, ensuring a stress-free experience for our clients.

• Build meaningful relationships with regular tenants by showing genuine interest and concern, and recording personal guest preferences for a better service experience

What We Offer

• A competitive salary and benefits package

• The opportunity to work in a dynamic and fast-paced environment.

• Be part of a team dedicated to providing exceptional service.

• The chance to develop your skills and knowledge within the premium service industry.