Computer Operator

Unison Consulting; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Unison Consulting is seeking a dedicated computer operator for their Data Centre, responsible for 24/7 operations monitoring across multiple platforms. Candidates should have a minimum of 2 years' experience in a similar role, with a proven ability to work independently and under pressure. The position involves critical tasks such as incident management, job submission, and system monitoring, making it vital for smooth operations.

Qualifications

• Minimum 2 years of relevant experience required.
• Experience with at least AS400, Mainframe, Unix/Linux, and Windows.
• Ability to work under pressure.

Responsibilities

• Monitor software/hardware systems and react to exceptions.
• Manage IT-related incidents and maintain incident logs.
• Perform job submission, backup, recovery, and first-level problem resolution.

Skills

Problem determination

Teamwork

Independence

Tools

MS Office Suite

Excel (macros, pivot tables)

Job description

Job Objectives:

To join a team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc., running Production and Development environments.

Key Responsibilities

• Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance with Standard Operating Procedures
• Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance with Standard Operating Procedures
• Perform reports printing and distribution
• Manage IT-related incidents and problems reported via phone call or e-mail
• Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring
• Perform job submission, backup, recovery and restart in accordance with SOP or approved ad-hoc requests
• Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance with Standard Operating Procedures
  
  
  

Key Requirements

• Minimum 2 years of working experience in relevant work area
• Experience in operating at least 3 of these platforms: AS400, Mainframe, Unix/Linux and Windows
• Proficient in using MS Office Suite of products
• Proficiency in Excel macros, pivot tables and charting are a plus
• Proven ability to work independently and under pressure
• A good team player