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Computer Operator

Unison Consulting

Singapore

On-site

SGD 20,000 - 60,000

Full time

24 days ago

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Job summary

Unison Consulting is seeking a dedicated computer operator for their Data Centre, responsible for 24/7 operations monitoring across multiple platforms. Candidates should have a minimum of 2 years' experience in a similar role, with a proven ability to work independently and under pressure. The position involves critical tasks such as incident management, job submission, and system monitoring, making it vital for smooth operations.

Qualifications

  • Minimum 2 years of relevant experience required.
  • Experience with at least AS400, Mainframe, Unix/Linux, and Windows.
  • Ability to work under pressure.

Responsibilities

  • Monitor software/hardware systems and react to exceptions.
  • Manage IT-related incidents and maintain incident logs.
  • Perform job submission, backup, recovery, and first-level problem resolution.

Skills

Problem determination
Teamwork
Independence

Tools

MS Office Suite
Excel (macros, pivot tables)

Job description

Job Objectives:

To join a team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc., running Production and Development environments.

Key Responsibilities

  • Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance with Standard Operating Procedures
  • Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance with Standard Operating Procedures
  • Perform reports printing and distribution
  • Manage IT-related incidents and problems reported via phone call or e-mail
  • Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring
  • Perform job submission, backup, recovery and restart in accordance with SOP or approved ad-hoc requests
  • Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance with Standard Operating Procedures


Key Requirements

  • Minimum 2 years of working experience in relevant work area
  • Experience in operating at least 3 of these platforms: AS400, Mainframe, Unix/Linux and Windows
  • Proficient in using MS Office Suite of products
  • Proficiency in Excel macros, pivot tables and charting are a plus
  • Proven ability to work independently and under pressure
  • A good team player
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