Compliance Officer | Bank | Contract

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd is seeking an experienced Surveillance & Compliance Specialist to monitor trade activity for Global Financial Markets and review communications to prevent market abuse. You will maintain control room processes, manage watch lists, and escalate breaches as needed.

You will collaborate with technology teams and external vendors, participate in system deployments, and contribute to automating surveillance workflows with AI tools to enhance efficiency

Qualifications

• Degree in Accountancy, Finance, or a related discipline.
• Great analytical skills, attention to detail, and ability to manage multiple priorities under time sensitive conditions.

Responsibilities

• Perform trade surveillance monitoring for Global Financial Markets (GFM) using automated systems to identify market abuse and ensure regulatory compliance.
• Review communications for GFM including alerts, voice monitoring, emails, and recordings.
• Ensure timely review of alerts generated by surveillance systems and reports.
• Maintain control room responsibilities including watch lists, information barriers, and escalation of potential breaches.
• Investigate, document and close surveillance alerts within required timelines.
• Liaise with Middle Office Technology and external vendors to enhance processes and tools.
• Participate in system implementations, including UAT and business integration.
• Design and deploy agentic AI tools to drive efficiency in surveillance and governance.

Skills

Analytical skills

Attention to detail

Communication skills

Team collaboration

Time management

Interest in automation/AI

Education

Degree in Accountancy, Finance, or related

Tools

Surveillance software

Job description

Job Responsibilities

• Perform trade surveillance monitoring for Global Financial Markets (GFM) using automated trade surveillance system and internal reports to identify potential market abuse or misconduct and ensure adherence to applicable regulatory and internal compliance requirements.
• Perform communications review for GFM by reviewing alerts, conduct voice monitoring, sampling review, reviewing of emails, tape recordings etc.
• Ensure timely and effective review of alerts generated by surveillance systems and internal reports.
• Undertake Control Room responsibilities, including maintaining and reviewing restricted and watch lists, managing wall-crossing and information barrier procedures, providing pre-trade and transactional guidance on conflicts, and escalating potential breaches in a timely manner.
• Review and manage surveillance exceptions and prepare reports to management.
• Investigate, document and close surveillance alerts thoroughly and within required timelines, ensuring that significant issues are fully investigated and promptly escalated, where necessary.
• Ensure surveillance monitoring procedures and parameters are appropriately maintained and updated to reflect changes in business activities and market conditions.
• Liaise and work closely with Middle Office Technology team and external vendors to enhance existing processes and develop new or automated systems and monitoring tools.
• Participate in system and process implementation activities, including user acceptance testing (UAT) and business integration.
• Design, build and deploy agentic AI tools (e.g., workflow assistants, alert triage and investigation copilots) to drive operational efficiency, streamline end-to-end surveillance and control room processes and enhance controls governance.

Job Requirements

• Degree in Accountancy, Finance, or a related discipline.
• 4 to 6 years of relevant experience in trade surveillance, communications surveillance, compliance monitoring, control room operations, or a related risk or surveillance function within a financial institution.
• Good understanding of market conduct, market abuse risks, and the role of surveillance and controls within financial markets.
• Exposure to or interest in automated surveillance systems, alert reviews, or communications monitoring (on the job training will be provided).
• Great analytical skills, attention to detail, and ability to manage multiple priorities under time sensitive conditions.
• Ability to work collaboratively with team members across compliance, business, and technology functions.
• Good written and verbal communication skills, with the ability to document observations and present findings clearly.
• Interest in process improvement, automation, or emerging technologies (e.g. data analytics or AI) is advantageous.
• Knowledge or practical experience in applying data analytics, automation, or AI enabled tools to improve surveillance efficiency and effectiveness.

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