Community Operations Manager-Singapore

PLAUD ai; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a Community Manager to build and manage localized online communities across various platforms. The ideal candidate will have over 4 years of experience in community management and marketing, along with strong communication skills. Responsibilities include monitoring engagement metrics and designing localized content to enhance community growth. Fluency in English and intercultural sensitivity are essential, with additional language skills in Spanish and French preferred.

Qualifications

• 4+ years of experience in user community management, marketing, and operations.
• Proficiency in English and strong communication skills.
• Proven ability to plan and scale grassroots community programs.

Responsibilities

• Build and manage localized online communities.
• Monitor sentiment and engagement metrics.
• Design and execute localized content and campaigns.

Skills

User community management

Marketing

Strong communication skills

Intercultural sensitivity

Job description

What you will do

Build and manage localized online communities in the US using regionally preferred platforms such as WhatsApp, Reddit, Discord, Facebook Groups, and Telegram.

Monitor sentiment, engagement metrics, and overall community health to identify growth and retention opportunities.

Channel user insights into broader product, growth, and go-to-market strategies.

Design and execute localized content, events, and campaigns tailored to different local user segments.

Identify, recruit, and collaborate with local brand ambassadors and advocates to scale community impact.

Localize global campaigns to align with market-specific tone, behaviors, and cultural preferences.

Ensure all operations comply with relevant compliance and privacy regulations.

What we are looking for

4+years of experience in user community management, marketing, and operations.

Proficiency in English and strong communication skills.

Proven ability to plan and scale grassroots community programs.

Intercultural sensitivity and the ability to adapt brand voice for different markets.

Preferred Qualifications

Experience in the tech industry (AI hardware and/or software).

Proficiency in Spanish and French.

Previous involvement in building local ambassador or moderator programs.