Community Manager - Influencer Marketing

OLIVER Agency; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

OLIVER Agency is looking for a Community Manager specializing in Influencer Marketing for a 6-month fixed-term contract. This role will involve managing day-to-day community activities, developing content strategies, and ensuring high-quality project delivery. Ideal candidates should have a background in community management with strong communication skills and a keen interest in digital trends.

Qualifications

• Up to 2 years of experience in community management and creative agency.
• Excellent verbal and written English communication skills.
• Keen interest in digital trends and social media.

Responsibilities

• Lead daily operations for Community Management and social requirements.
• Oversee scheduling and posting of content across social platforms.
• Develop localized content calendars and manage client relationships.

Skills

Creativity

Analytical Skills

Communication

Social Media Management

Client Relationship Management

Job description

Community Manager - Influencer Marketing

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionize how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Community Manager - Influencer Marketing (FTC - 6 months)

Location: Mumbai, India

About the role:

The Community Manager is responsible for owning accountability and leading the day-to-day operations for all Community Management and ad hoc Social requirements. You are responsible for setting the overall strategic direction and communicating it with the Clients and internal teams to ensure the on-time, on-brief delivery of high-quality social and Community Management led projects.

What you will be doing:

• Have basic knowledge of metrics for Social + Digital + D2C + Influencer activities
• Provide a social media perspective on campaigns, content themes, and ideas on the brand
• Develop a localized content calendar specific to the market's products and schedules
• Oversee approval, scheduling, and posting of content calendar across social platforms while ensuring brand guidelines & tone are enforced
• Oversee daily response management, escalation of complaints & inquiries, and brand sentiment monitoring
• Keep consistently up to date with social and digital trends and share opportunities or red flags with clients & team
• Supply reports using software for social platforms, including in-depth analytics and insights
• Create and monitor KPIs to ensure delivery of key objectives and growth targets for social
• Manage and develop positive client relationships
• Ensure high-quality, innovative, and on-time delivery of work

What you need to be great in this role:

• Upto 2 years of experience in creative agency & community management for a key brand
• Experience working with social media platforms
• Experience in social media insights & analytics
• Excellent verbal and written English communication skills
• A keen interest in the latest digital trends
• Self-motivated, collaborative team player, open-minded, and non-political
• Proven ability to communicate with junior to senior levels in the business
• Discrete about all confidential and personal information
• Driven, proactive, helpful, and enthusiastic team player
• Thorough and accurate in work
• Clear understanding of all OLIVER products
• Demonstrable leadership abilities

Req ID: 12463

Our values shape everything we do:

• Be Ambitious to succeed
• Be Imaginative to push the boundaries of what's possible
• Be Inspirational to do groundbreaking work
• Be always learning and listening to understand
• Be Results-focused to exceed expectations
• Be actively pro-inclusive and anti-racist across our community, clients, and creations

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.