Community Manager

KOOCESTER GROUP PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company seeks a Community Manager to drive engagement in its audience-driven community, Koomunity. The role involves community building, event planning, and collaboration across departments to ensure brand alignment and loyalty. Ideal candidates should possess strong communication skills and experience in managing communities and events.

Qualifications

• 2+ years in community management, event planning, or related roles.
• Strong interpersonal and communication skills—you're a natural connector.
• Highly organized with the ability to multitask and manage timelines.

Responsibilities

• Develop and execute strategies to grow and engage the Koomunity online and offline.
• Plan and execute community-focused events such as networking sessions, workshops, and retreats.
• Track engagement, attendance, and prepare monthly reports with insights.

Skills

Interpersonal skills

Communication skills

Multitasking

Tools

Event platforms

Community tools

CRM

Job description

Job Title: Community Manager

Department: Marketing / Brand & Community
Reports to: CEO / Head of Brand

Role Overview:

We are looking for a dynamic and people-driven Community Manager to lead the growth and engagement of our audience-driven community, Koomunity . You will be responsible for developing strategies to foster strong relationships with followers, collaborators, and fans, while executing meaningful in-person and digital events. You'll work closely with Operations , Marketing , and Sales to ensure that the Koomunity reflects our brand values, drives loyalty, and creates business opportunities.

Key Responsibilities:
Community Building & Engagement

• Develop and execute strategies to grow and engage the Koomunity both online and offline.
• Build and maintain relationships with followers, creators, fans, and brand advocates.
• Manage and moderate community platforms (WhatsApp groups, Telegram, Discord, Facebook Groups, etc.).
Monitor conversations, respond to queries, and initiate engaging discussions.

Event Planning & Execution

• Conceptualize, plan, and execute community-focused events such as:
  Networking sessions
  Masterclasses or workshops
  Community meetups or overseas retreats
  Soft launches and VIP previews
• Coordinate event logistics with internal teams and external vendors.
Manage event RSVPs, follow-ups, and post-event feedback.

Cross-Functional Collaboration

• Liaise with Operations to ensure smooth execution of event logistics and internal processes.
• Collaborate with Marketing on content creation, promotion plans, and brand alignment.
• Partner with Sales to design community experiences that support lead generation and client retention.

Reporting & Optimisation

• Track engagement, attendance, and growth metrics.
• Prepare monthly reports with insights and recommendations.
• Use community feedback to improve events, content, and experiences.

Recommended Requirements:

• 2+ years in community management, event planning, or related roles.
• Strong interpersonal and communication skills—you're a natural connector.
• Highly organised with the ability to multitask and manage timelines.
• Experience with event platforms, community tools, or CRM is a plus.
• Passionate about people, storytelling, and brand building.

What Success Looks Like:

• A vibrant, engaged Koomunity that grows month-on-month.
• Smooth, memorable events that deepen brand loyalty and create buzz.
• Strong alignment between community activities and company goals.
• Seamless collaboration across Ops, Marketing, and Sales.