Community Development Manager (Communications)

sggovterp; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

sggovterp in Singapore seeks a Communications Coordinator to support the Constituency Office in driving external and internal communications, producing content for audiences and channels, and amplifying messages through CO networks. You will work with the PA HQ Communications Group and volunteers to develop content and monitor media.

You will also help form GROs to promote social cohesion and community bonding, coordinating with partners and managing digital assets and translations where needed.

Qualifications

• Interest or experience in communications and social media.
• Strong writing ability in English; Mandarin/Malay/Tamil knowledge is a plus.
• Able to curate content and manage online communities.
• Willingness to work with volunteers and partners.

Responsibilities

• Develop the CO's annual communications plan aligned with PA objectives.
• Curate an archive of community stories and photographs.
• Grow the CO's social media presence and manage digital assets.
• Collaborate with PAHQ and volunteers to amplify content.
• Monitor media and online conversations, and prepare reports.
• Oversee marketing materials and ensure brand/content quality; translate where needed.
• Understand local demographics and develop engagement programmes.
• Facilitate formation of GROs and local communication channels/networks.
• Work with partners to grow local demographic networks; communicate policies and gather feedback.
• Plan recruitment and governance for GROs to ensure representation; manage procurement and compliance.

Skills

Communications

Social media management

Content creation

Team player

Job description

What the role is

You will support the Constituency Office (CO) in driving both external and internal communications. You will also be responsible for producing content for different audiences and communications channels, including social media and mainstream media. You will work in tandem with the PA HQ Communications Group to amplify PA and Whole of Government (WOG) messages through the CO's communications networks. In addition, you will serve as an administrator and facilitator in the formation, development and consolidation of GROs at the constituency level, thereby promoting social cohesion, racial harmony and community bonding.

What you will be working on

• Assist the Constituency Director to develop the CO's annual communications plan, aligned with PA's overall communications objectives and direction.
• Curate and maintain an archive of community stories and photographs that depict the work of the CO.
• Grow the CO's social media presence. This involves managing the CO's digital assets (social media and websites), including developing a monthly content calendar and producing relevant content such as social media posts, videos, and infographics; monitoring and responding to online conversations.
• Work with PAHQ and volunteers to develop and amplify content and disseminate communications materials.
• Monitor media reports and online conversations for opportunities and issues related to PA's mission and programmes and prepare relevant reports.
• Oversee CO colleagues in the development of marketing communication materials (banners, posters, digital display panels) to ensure brand alignment as well as appropriateness of content and translation.
• Understand the demographic profile of specific groups in the local community.
• Develop programmes to engage the groups to be in tune with their sentiments and issues of concerns.
• Facilitate the formation of interest groups and local communication channels/networks to build/sustain relationships and increase community connectedness.
• Work with different partners (e.g. VWOs, educational institutions) to identify and grow local demographic-based networks in the community.
• Communicate government policies, gather feedback and channel feedback to appropriate government agencies.
• Formulate, implement and review plans for the development of GROs and the community.
• Plan and co-ordinate the recruitment, appointment and reappointment of volunteers and members of the GROs to ensure sufficient residential representation.
• Ensure proper accounting/procurement, fund utilisation and cash management of the GROs to comply with PA financial rules.

What we are looking for

• Has a keen interest or experience in communications, including social media.
• Has a keen interest in current affairs, national policies and keeps updated about news in the community.
• Able to write well in English. Has knowledge of Mandarin, Malay or Tamil, with the ability to speak and proofread written text.
• Social media user; enjoys social networking.
• Motivated Team player.

(Only shortlisted candidates will be notified)

Shortlisted candidates will go through PA's structured interview. Successful candidates will be given a 3-year contract and deployed to CO/CC.