Community Development Assistant Manager/Manager

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Community Engagement (Content) Manager. This role involves engaging stakeholders to create and optimize content as well as support community initiatives and event planning. Candidates should have a degree in a related field, relevant tech industry experience, and be familiar with SEO best practices. This position requires excellent communication skills and a proactive approach to content research and creation.

Qualifications

• 1 - 2 years of relevant experience in the tech industry or similar.
• Familiar with SEO tools and performance measurement.
• Excellent writing and communication skills.
• Experience in MICE events planning and logistics.

Responsibilities

• Engage with stakeholders to draft original and optimized content.
• Plan content strategy for digital channels.
• Support community engagement initiatives and events.
• Analyze data and maintain community membership database.

Skills

Engaging narrative writing

SEO best practices

Stakeholder management

Content strategy development

Event planning

Basic design tools proficiency

Education

Degree in Computer Science/Engineering, Information Technology, Communications

Tools

Google Analytics

Ahrefs

Google Search Console

Figma

Adobe Creative Suite

Job description

As a Community Engagement (Content) Manager, there will be 2 tracks of work responsibilities for you.

Content:

You will regularly engage with internal and external stakeholders to draft original content and optimise existing content in the Client's community engagement efforts. Other projects include the drafting of digital publications and thought leadership articles for features that can be published by Client as well as community outreach initiatives.

• Comprehend and reinterpret technical content into engaging narratives for a diversity of target audiences including global digital government leaders, product managers, software engineers, and Singapore public officers.
• Understand SEO best practices well and draft content that are SEO-friendly.
• Plan content strategy and write for a variety of digital channels and platforms
• Develop content templates and draft layout plans/formats for published content to improve the reading experience of our target audience.
• Excellent stakeholder management skills when engaging and collaborating with different stakeholders such as product teams, designers, and corporate marketing teams for content creation.
• Have an open mindset towards receiving feedback and agility in incorporating them within tight timelines.
• Proactive in researching and staying abreast of industry trends in order to bring in fresh content ideas.

Engagement:

You will work closely with the Community Engagement Team to provide support for community engagement initiatives (i.e. events planning and management, marketing, and content curation, etc) as part of Client's community engagement efforts.

• Facilitate preparation of STACK Community engagement events, which include events logistics and marketing.
• Run STACK Community engagement events independently.
• Manage stakeholders to co-curate content for STACK Community initiatives.
• Compose promotional materials to broadcast STACK Community initiatives through various channels such as electronic mailers, social media, etc.
• Maintain STACK Community membership database and perform regular data analysis.
• Support with other STACK Community initiatives, beyond events.

Job Requirements:

• A Degree in Computer Science/Engineering, Information Technology, Communications, or other related disciplines.
• 1 - 2 years of relevant experience in the tech industry, or similar.
• Familiar with SEO best practices and SEO tools (e.g. Google Analytics and Ahrefs).
• Familiar with SEO performance measurement tools such as Google Search Console.
• Excellent writing and communication skills; with a keen eye for detail and interest for technology.
• Solid understanding of information hierarchies and content strategy.
• Keen to learn technical concepts.
• Experience in MICE events planning/logistics and expertise in setting up and running AV operations.
• Basic proficiency in design tools and photo/video editing software (e.g. Figma, Adobe Creative Suite).
• Experience in analysing excel data.
• Submit 3 samples of past publications, personal blogs, or reports etc that you have authored along with your application.

Preferred:

• Experience or familiarity with the development process is a plus.
• Experience in producing SEO and website performance reports.
• Experience with conducting research-based interviews with target audiences to gather content related feedback and areas for improvement.

Work Arrangement:

• Working Hours: Office Hours, 42 hours / wk
• Location: Pasir Panjang
• Contract Period: Sep 2025 (12 months）

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG