Community Care Associate (Active Ageing Centre)

REACH COMMUNITY SERVICES LTD; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

REACH COMMUNITY SERVICES LTD in Singapore seeks a Community Care Associate to help create an active, warm, and inclusive environment for seniors. You will participate in daily activities, engage seniors with warmth, and ensure smooth operations through good coordination and basic admin tasks.

Role involves assisting with health checks under supervision, managing documentation, and using tools like Microsoft 365, SharePoint, and Canva.

Qualifications

• Certification or diploma in social service or related field.
• Experience in community care or programme support preferred.
• Proficiency in MS Office 365, SharePoint, Canva and data tools.
• Good communication and teamwork skills.
• Passion for working with seniors and diverse communities.

Responsibilities

• Create enjoyable experiences by supporting group activities for seniors.
• Build relationships and provide friendly support to seniors with varying needs.
• Maintain a safe, organized centre and coordinate daily routines.
• Provide administrative support including attendance and basic reporting.
• Assist with inventory, logistics, and volunteer coordination.

Skills

Communication

Teamwork

Empathy

Community engagement

Education

NITEC / Higher NITEC / Diploma in Social Service

Tools

Microsoft Office 365

SharePoint

Canva

Excel

Power BI

Job description

Job Description & Requirements

As a Community Care Associate, you’ll be part of a committed and caring team dedicated to creating an active, warm, and inclusive environment for seniors. You’ll bring energy to daily activities, build genuine connections, and ensure the centre runs smoothly and safely through strong coordination and administrative support.

This is a role filled with heart, teamwork, and purpose — perfect for someone who thrives in a community setting and enjoys both people engagement and behind-the-scenes organisation.

Your daily work will revolve around people, purpose, and community – including:

Creating Enjoyable Experiences

• Supporting group activities that help seniors stay active mentally, socially, and physically
• Encouraging participation and making every senior feel included and valued
• Assisting with simple health checks under supervision

Building Relationships

• Engage seniors with warmth and patience
• Offer friendly support to those with mild mobility or cognitive needs
• Be a familiar, trusted presence in the centre

Ensuring Smooth Centre Operations

• Maintain an organised, safe, and welcoming environment
• Support daily operational routines and emergency preparedness
• Work closely with volunteers and staff to ensure programmes run efficiently

Providing Strong Administrative Support

• Handle programme documentation, attendance tracking, and basic reporting
• Manage inventory, materials, and simple logistics
  Support volunteer coordination and administrative tasks
• Use digital tools such as Microsoft 365, SharePoint, and Canva to support centre operations

Qualifications

• NITEC / Higher NITEC / Diploma in Social Service or related discipline, or relevant experience
• Experience in community care or programme support preferred but not necessary.
• Basic proficiency in Microsoft Office 360 Suite, SharePoint, Canva and data analysis tools (e.g., Excel, Power BI)
• Good communication and teamwork skills.
• Passion for working with seniors and diverse communities.

Core Competencies

• Self-motivated, independent, adaptable and independent individual.
• Caring, patient, and service-oriented
• Team player with willingness to learn
• Able to follow instructions and SOPs

Salary commensurate with experience.
Work Location: Bukit Batok/Bukit Gombak