Common Man Coffee Roasters - Service Captain

FOOD COLLECTIVE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Common Man Coffee Roasters, a leader in Singapore's specialty coffee scene, seeks a passionate Service Captain. You will lead the team in delivering exceptional service and creating memorable guest experiences in a dynamic café environment. Enjoy career growth opportunities, bonuses, and comprehensive health benefits.

Benefits

Completion bonus of up to $2,500

End-of-year performance bonus

Medical, dental & hospitalisation insurance

Staff discounts across all Spa Esprit Group concepts

Referral bonus

Qualifications

• Experience in fast-paced café environments is essential.
• Strong customer service and interpersonal skills.
• Ability to guide and mentor a team effectively.

Responsibilities

• Lead floor operations to ensure seamless guest service.
• Mentor the service team for consistent hospitality.
• Manage bookings and maximize efficiency during busy periods.

Skills

Leadership

Hospitality

Communication

Job description

Lead the Brew-tiful Experience at Common Man Coffee Roasters

At Common Man Coffee Roasters, we don’t just serve coffee — we live and breathe it. As one of Singapore’s trailblazing specialty coffee brands, CMCR is known for its dedication to quality brews, all-day brunch, warm hospitality, and a team culture that’s grounded, passionate, and purpose-driven.

We’re looking for a Service Captain who thrives in fast-paced café environments, loves the buzz of weekend brunch crowds, and brings leadership, charm, and a true hospitality heart to the floor. If you can pair a perfect V60 with a great guest experience, let’s talk.

Location:

• CMCR Martin Road
• CMCR Joo Chiat

Schedule:

• 44 hours/week | 5-day work week

Your Day-to-Day:

• Take the lead on floor operations, ensuring seamless service from first flat white to last pour-over.
• Guide and mentor the service team to deliver consistent, guest-centric hospitality.
• Recommend and pair coffees, cocktails, and wines confidently — elevating the guest experience.
• Be the bridge between the barista bar, kitchen, and guests — ensuring speed, accuracy, and smiles.
• Manage bookings and walk-ins to maximise flow during peak brunch rushes and weekday lulls.
• Maintain a clean, safe, and service-ready environment.

Why Join CMCR?

• Career growth within the Spa Esprit Group’s industry-leading hospitality network.
• Completion bonus of up to $2,500 (T&Cs apply).
• End-of-year performance bonus.
• Medical, dental & hospitalisation insurance.
• Staff discounts across all Spa Esprit Group concepts.
• Referral bonus when you help us build a stronger team.

If service is your craft and coffee your love language, we want you on our team.
Apply now and become part of the CMCR story.