Commercial Sales Manager | Luxury Retail

Adecco Personnel Pte Ltd.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading luxury retail company seeks a Commercial Sales Manager to enhance sales performance in Singapore. This pivotal role encompasses setting sales targets, leading a team, and implementing strategies to improve customer experience. Ideal candidates will possess a degree in Business or Marketing and have 5-10 years of relevant experience, particularly in luxury retail.

Qualifications

• 5-10 years in sales or sales leadership.
• Strong track record of performance in luxury retail.
• Skilled in leading sales teams and crafting sales strategies.

Responsibilities

• Drive sales performance by setting targets and leading a retail team.
• Manage budget control and execute sales campaigns.
• Deliver excellent customer service and handle client concerns.

Skills

Sales strategy

Leadership

Communication

Negotiation

Customer service

Market trends

Education

Degree in Business

Degree in Marketing

Tools

CRM platforms (Salesforce, HubSpot)

Job description

As a Commercial Sales Manager, you will be responsible for driving sales performance by setting targets, leading a retail team, and implementing effective strategies to enhance customer experience and operational efficiency. The position also involves staff management, budget control and campaign execution.

Adecco is partnering with one of the Asia's trusted luxury marketplace for authentic high-end watches and bags, connecting discerning buyers and verified sellers.

Commercial Sales Manager | Luxury Retail

The Opportunity

• Opportunity to be part of the dynamic team to drive business goal for Singapore market
• Working Location: Central

The Talent

• A degree in Business, Marketing, or a closely related discipline
• 5 to 10 years of hands-on experience in sales or sales leadership, with a strong track record of performance.
• Experienced in luxury retail industry is an added advantage
• Skilled in leading sales teams and crafting effective sales strategies.
• Proficient in using CRM platforms such as Salesforce, HubSpot, or equivalent, and tracking sales KPIs.
• Strong communication skills, both written and spoken, with the ability to influence and negotiate across various levels.
• Proven history of consistently meeting or surpassing sales targets.
• Capable of closing high-value deals and managing client negotiations confidently.
• Comfortable working in dynamic, fast-moving environments.
• Experienced in developing and nurturing a pipeline of clients and strategic partners.
• Well-versed in current market trends, industry dynamics, and competitor insights relevant to the business.
• A motivational leader with the ability to drive teams toward and beyond performance goals.

The Job

• Define sales goals, plan strategic initiatives, interpret performance metrics, and lead the team toward achieving targets.
• Roll out sales campaigns, manage discount activities, and align efforts with the marketing team.
• Administer financial planning, monitor spending, and ensure accurate cash operations.
• Compile business reports, evaluate KPIs, and drive continuous performance enhancements.
• Source, onboard, coordinate schedules, and review the performance of sales personnel and supervisors.
• Deliver excellent customer service, handle client concerns, and continuously improve the in-store experience.
• Supervise inventory management, visual merchandising, and product flow.
• Ensure compliance with internal guidelines, legal regulations, and safety standards.
• Build a cohesive team environment, address conflicts constructively, and serve as a role model.
• Keep up with market and product updates and provide relevant training to team members.

Next Step

• Prepare your updated resume please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
• Apply through this application or send your resume to [e-mail] and in MS Word Copy
• All shortlisted candidates will be contacted.

Sharron Foo Jiayan

Direct Line: 6697 7865
EA License No: 91C2918
Personnel Registration Number R1982221