Commercial Ops Manager, SEA & PAK

embecta; Singapore; On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player in diabetes care is seeking a dedicated professional to support its Southeast Asia business goals. This pivotal role involves collaboration with marketing and business leaders to drive commercial operations, manage distributor relationships, and analyze market trends. Ideal candidates will possess a strong analytical mindset, excellent communication skills, and a proven track record in the Pharmaceutical or MedTech sectors. Join a passionate team committed to making a difference in the lives of people with diabetes and enjoy a rewarding career with competitive pay, benefits, and opportunities for growth.

Qualifications

• 12+ years of experience in Pharmaceutical, MedTech, or Consumer Health industries.
• Strong analytical, communication, and influencing skills required.

Responsibilities

• Manage distribution contracts and oversee distributor performance.
• Lead monthly sales and operations meetings and analyze market trends.

Skills

Analytical Skills

Communication Skills

Influencing Skills

Problem-Solving Skills

Growth Mindset

Team Spirit

Education

Bachelor’s Degree

Tools

PowerBI

Salesforce (SFDC)

Excel

Job description

embecta is a global diabetes care company leveraging its 100-year legacy in insulin delivery to empower people with diabetes through innovative solutions, partnerships, and a passionate team of over 2,000 employees worldwide. For more information, visit embecta.com or follow our social channels on LinkedIn, Facebook, Instagram, and X.

Why join us?

A career at embecta means being part of a team that values your opinions and contributions, empowering you to bring your authentic self to work. Our employees can fulfill their life’s purpose through meaningful work every day.

Join a team where you will learn from inspirational leaders and colleagues committed to fostering an inclusive, growth-oriented, and rewarding culture. Our Total Rewards program offers competitive pay, benefits, continuous learning, recognition, career growth, and work-life balance to support our diverse global employees.

Role Overview

This pivotal role supports current and future SEA business goals through collaboration with regional strategic marketing and in-country business leaders to execute plans. Responsibilities include Commercial Operations, Distributor Management, Business Review, SIOP Process, Strategic Pricing, and Tender & B2B Management. The role requires collaboration with internal stakeholders and distributors across SEA and CASAJ/GA regions to achieve expected outcomes.

Key Responsibilities

Commercial Operations

• Track launch KPIs and support markets in executing plans.
• Review call activities and trends; conduct regular reviews with regional teams.
• Analyze market trends, derive insights, and monitor sales KPIs to identify risks and opportunities.
• Develop dashboards with Asia Marketing Analytics & Effectiveness, including lead and lag indicators.

Distributor Management

• Manage distribution contract renewals, onboarding, and off-boarding.
• Oversee distributor performance and project management.
• Conduct warehouse gap assessments.

Business Review & SIOP

• Lead monthly sales and operations meetings.
• Support BRM with data collection and analysis on sales, deals, NPI, inventory, etc.
• Coordinate with stakeholders to prepare commercial and financial data for decision-making.
• Manage in-market sales data and monitor inventory levels, providing insights and recommendations.

Strategic Pricing

• Promote pricing discipline within the organization.
• Review internal metrics related to pricing.

Tender & B2B Management

• Manage hospital tenders and B2B business across SEA.
• Identify opportunities and develop strategies for tenders and B2B growth.
• Participate in projects like new business/product assimilation, tender analysis, and market share analysis.

Qualifications & Experience

• Bachelor’s degree or equivalent.
• Minimum 12+ years of relevant experience in industries like Pharmaceutical, MedTech, or Consumer Health.
• Strong analytical, communication, and influencing skills.
• Growth mindset, learning agility, and team spirit.
• Resilience and problem-solving skills.
• Proficiency in PowerBI, SFDC, Excel.

Additional Information

embecta is an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, color, religion, age, sex, or other protected categories.

Job Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industry: Medical Device