Commercial Operation Manager, Specimen Management

BECTON DICKINSON HOLDINGS PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

BD is seeking a skilled Marketing Operations professional in Singapore to drive operational excellence and support critical data-driven insights. This role focuses on aligning teams across sales, supply chain, and marketing, optimizing processes, and enhancing business impact through strategic collaboration.

Qualifications

• 8+ years of experience in marketing operations or related roles.
• Proven track record in leading cross functional initiatives.
• Experience in matrixed, global organizations.

Responsibilities

• Lead development of performance analytics across product portfolios.
• Own Salesforce funnel governance, ensuring data integrity.
• Partner with Country Sales Leaders and Commercial Business Leaders.

Skills

Strategic thinking

Analytical skills

Leadership

Stakeholder management

Communication

Education

Bachelor's degree in business, marketing, or a related field

MBA or equivalent advanced degree

Tools

Salesforce

Excel

Power BI

Tableau

Job description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

We are looking for a strategic and commercially driven professional to lead our Marketing Operations function for SM in Singapore. This role is central to translating commercial strategy into operational excellence & execution—supporting with critical data backed insights, driving funnel management & performance, enabling integrated business planning, and aligning cross-functional teams across sales, supply chain, and marketing. You’ll play a key role in delivering data-driven insights, optimizing processes, and partnering with global/region/country stakeholders to accelerate business impact.

Key Responsibilities

Strategic Commercial Insights & Business Partnering:

• Lead the development of performance analytics across product portfolios, and market levels to uncover strategic growth opportunities.
• Deliver executive level dashboards and insights that influence commercial decision-making.
  Act as a trusted advisor to senior stakeholders across sales, marketing, and supply chain.

Funnel & Project Leadership:

• Own Salesforce funnel governance, ensuring data integrity and actionable reporting across conversion, opportunity, and pipeline metrics.
• Drive key cross functional initiatives such as SCM allocation planning, performance tracking, and strategic project execution.
• Champion continuous improvement in funnel health and commercial effectiveness.

Cross functional & Global Collaboration:

• Partner with Country Sales Leaders, Commercial Business Leaders (CBLs), SCM, Global Strategy, Commercial Excellence, and TGS to align planning and execution.
• Serve as a strategic connector between regional execution teams and global leadership, ensuring alignment and accountability.

Integrated Business Planning (IBP) Leadership:

• Own and represent Business contribution to the IBP process, ensuring accurate demand inputs and alignment with supply planning.
• Support scenario planning, capacity alignment, and monthly operational reviews in collaboration with global IBP teams.

Ideal Candidate Profile

Qualifications

• Bachelor’s degree in business, marketing, or a related field.
• MBA or equivalent advanced degree preferred.

Experiences

• 8+ years of experience in marketing operations, commercial operations, sales operations, or business planning roles.
• Proven track record in leading cross functional initiatives and influencing senior stakeholders.
• Demonstrated experience in Commercial Excellence, including performance management, go to market optimization, and strategic planning.
• Experience in matrixed, global organizations with exposure to supply chain and integrated business planning.
  Industry background in healthcare, technology, consumer goods, or industrials is highly valued.

Skills

• Strategic thinking with strong business acumen and commercial orientation.
• Advanced analytical and problem-solving skills; ability to synthesize complex data into clear business narratives.
• Expertise in Salesforce, Excel, and BI tools (e.g., Power BI, Tableau).
• Strong leadership and stakeholder management skills across global, cross functional teams.
• Excellent communication and executive presentation skills.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers