Commercial Excellence Specialist (Clinic Management Software)

We are representing our client in the pharmaceutical industry in seeking the following:

Commercial Excellence Specialist (Clinic Management Software)

Responsibilities:

Multichannel Engagement:

1. Support medical and commercial team in the execution of multichannel engagement campaign.

2. The multichannel platforms include but not limited to email marketing, maintenance of HCP-only websites, instant messaging and other digital partners such as clinic management software.

3. Maintain an internal database for multichannel engagement activities.

Commercial Excellence (CRM):

1. Platform owner for affiliate’s customer relationship management (CRM) software.

2. Collaborate with regional or global counterparts for any system updates and execute them locally.

3. Ensure internal users are sufficiently trained in CRM to execute their daily tasks.

Commercial Excellence (Data Management):

1. Data owner for internal commercial activities, including sales and customer engagement.

2. Implement and maintain a data framework that can sustainably integrate with external inputs.

3. Ensure that internal data governance is in place and compliant to regional requirements.

4. Work with commercial team to forecast sales achievement based on available data.

Requirements:

1. Bachelor's degree in business, science and data analytics preferred.

2. Excellent communication and interpersonal abilities.

3. Ability to work well under pressure and manage multiple tasks simultaneously.

4. Proficiency in clinic management software and Microsoft Office Suite.

Interested applicants, kindly forward a copy of your updated resume in WORD document to hr@searchstaffing.com.sg stating your current and expected remuneration as well as your notice period to current employer.

You can also call Jasmine Lim at 6749 7632 for a confidential discussion.

EA Personnel Registration No: R1112468