COMMAND CENTRE OFFICER/CONTROLLER

Borr Drilling; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading security firm is seeking a Command Centre Controller responsible for monitoring systems, coordinating responses to emergencies, and managing security personnel. The role demands significant experience in the security industry and strong communication skills to ensure effective operations. Candidates must demonstrate exceptional attention to detail and the ability to adapt to diverse situations in a fast-paced environment.

Qualifications

• Minimum 5 years in security, 2 years in Command Centre Operations required.
• Must be able to adapt to day or night shifts.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Monitor and coordinate emergency response and communication.
• Supervise security officers and manage CCTV operations.
• Maintain detailed records of attendance and incidents.

Skills

Attention to Detail

Communication

Problem Solving

Team Player

Tools

Microsoft Office

CCTV Systems

Job description

Duties and Responsibilities:

• Monitoring and Coordination: Constantly monitor multiple systems, including surveillance cameras, alarms, radio communications etc.
• Provide 1st level desktop, network and application support.
• Emergency Response: Respond promptly to emergencies, incidents, or alarms by assessing the situation, dispatching appropriate personnel or resources, and coordinating response efforts with relevant stakeholders such as emergency services, law enforcement, and medical personnel.
• Communication: Maintain clear and concise communication channels with field personnel, colleagues using various communication devices and platforms, including two-way radios, telephones etc.
• Manage and supervise the deployment of security officers across all sites utilizing CCTV and Attendance Systems.
• Ensure accurate attendance records are maintained and appropriate actions are taken for absenteeism and lateness etc.
• Administer security systems and monitor CCTV feeds, responding promptly to incidents as required.
• Participate in ad-hoc projects and assignments as needed.

Requirements:

• Minimum of 5 years of experience in the security industry, preferably holding a Security Supervisor (SS) rank or above (SSO Rank can be considered) with at least 2 years of Command Centre Operations experience.
• Ability to work independently and in a team environment.
• Attention to Detail: Strong attention to detail and accuracy in recording information, following protocols, and adhering to standard operating procedures are necessary to ensure the reliability and integrity of data and communication processes.
• Overall, a Command Centre Controller plays a pivotal role in maintaining safety, security, and efficiency within an organization by monitoring, coordinating, and responding to various events and emergencies in real-time.
• Understanding of operational and security management principles and procedures.
• Excellent communication and interpersonal skills.
• Strong team player with effective management, communication, analytical, and problem-solving abilities.
• Proficient in using Microsoft Office applications (e.g. excel, word & power point).
• Good knowledge of CCTV systems and computer operations.
• Keenness to learn and adapt to new technologies and procedures.
• Must be able to work either Day or Night Shift.