Collections/Accounts Receivables Manager (Financial Institute/Credit Lender)

• Position: Collections/Accounts Receivables Manager [Financial Institutes/Credit Lenders]

• Location: Sin Ming Drive

• Working hours: Monday - Friday 9am - 6pm

• Salary (commensurate with experience): Up to $6500 + AWS + Performance Bonus + 14 Days Annual Leave

• Duration: Permanent

• Industry: Automotive/Automobile

Main Responsibilities:

• Execute and oversee the collections department’s daily operational activities.

• Analyse collections MIS to implement effective collection strategies and meet target delinquency & bad debt rates.

• Collaborate with other departments to enhance overall customer experience and resolve issues.

• Manage communication with customers regarding overdue accounts, using a balanced approach of firmness and empathy.

• Ensure adherence to legal and regulatory requirements related to collections and hire purchase agreements.

• Maintain accurate records of customer interaction and payment agreements.

• Identify and implement process improvements to streamline collections operations and adoption of best practices.

• Effective deployment of collections tools including site visits and legal avenues to improve recoveries viz-a-viz costs.

• Other ad-hoc activities assigned.

Requirements:

• Minimum 5 years’ proven collections experience in the hire purchase or financial services industry.

• Minimum Diploma or equivalent qualification.

• Strong leadership skills, with experience developing a team.

• Experience in Auto hire-purchase collections & recoveries is an added advantage.

• Bilingual in English and Mandarin to converse with Mandarin speaking associates.

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.