Collection and Operations Manager (ID: 680688)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading recruitment services provider in Singapore is looking for a candidate to manage operations and projects, implement service strategies, and conduct performance reviews. The ideal applicant should have a degree in any discipline or relevant experience, along with strong verbal and written communication skills and 3 to 4 years of related experience. Shortlisted candidates will be notified.

Qualifications

• 3 to 4 years of relevant experience required.
• Familiarity with MAS Guidelines on Outsourcing (OSPAR).

Responsibilities

• Manage collection, operations, and projects.
• Implement service strategies and improvements.
• Conduct performance reviews and ensure adherence to Service Level Agreements.

Skills

Communication skills

Team management

Education

Degree in any discipline

Job description

Responsibilities:

1. Manage collection, operations, and projects.
2. Implement service strategies and improvements.
3. Conduct performance reviews and ensure adherence to Service Level Agreements.
4. Build and manage teams.
5. Maintain strong, cordial relationships with clients.
6. Advocate for customer sales and services.
7. Familiarity with MAS Guidelines on Outsourcing (OSPAR).
8. Oversee system implementation, integration, and management.
9. Perform other ad hoc duties or projects as assigned.

Requirements:

1. Degree in any discipline or relevant experience.
2. Good verbal and written communication skills.
3. 3 to 4 years of relevant experience.

If interested, candidates are invited to apply by clicking on “Apply”. Please note that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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