[Co-Posted by Moledao] — Central HR Head Role at a Leading Web3 Exchange

MOLEDAO PTE. LTD.; Singapore; Remote; USD 90,000 - 130,000; Full time

Job summary

A leading Web3 talent community is seeking an experienced HR leader to develop global HR strategies and recruitment frameworks while managing multi-country operations. The ideal candidate will have over 5 years of HR leadership experience, strong knowledge of global labor laws, and be bilingual in English and Chinese. This position supports global expansion in a dynamic environment.

Qualifications

• Minimum 5+ years of HR leadership experience, ideally in chain-based or franchise-style businesses.
• Strong knowledge of global and EU labor laws, compliance procedures, and recruitment ecosystems.
• Proven ability to manage and scale multi-country HR operations.

Responsibilities

• Develop global HR strategies and execution plans for chain growth.
• Build a full-stack recruitment infrastructure integrating HQ and local pipelines.
• Implement a two-tiered performance framework for Country Leads + Local Teams.
• Lead the localization of global values in each market.
• Develop training architecture across SOPs and technical skills.
• Build HR analytics dashboard to monitor organizational health metrics.

Skills

Cross-cultural communication

Organizational sensitivity

Bilingual in English and Chinese

Education

5+ years of HR leadership experience

Strong knowledge of global labor laws

Job description

This role is posted in collaboration with Moledao, a Web3 builder and talent community. Moledao supports ecosystem partners by connecting top local talent with global Web3 projects.

Please note: The official employer for this role is a partnering exchange project. Moledao is not the hiring entity and is assisting only in the talent-matching process. Shortlisted candidates may be initially contacted by Moledao for screening or clarification.

Disclaimer
This role is co-posted by Moledao in partnership with a third-party exchange. Moledao is not responsible for employment decisions or contractual terms. All hiring decisions and employment arrangements are made solely by the exchange partner. Moledao only facilitates visibility and early-stage talent support.

Location: Abu Dhabi / Austria / Remote
Reports to: COO

Key Responsibilities

1. Organizational Strategy & Global Expansion Enablement

• Develop global HR strategies and annual execution plans to support multi-country chain growth, with a focus on Europe, Middle East, and remote teams.
• Establish scalable cross-border collaboration frameworks, driving standardization while respecting local dynamics.

2. Talent Acquisition & Localization

• Build a full-stack recruitment infrastructure for functional roles (compliance, marketing, operations, etc.), integrating HQ and local pipelines.
• Design the Global Talent Growth Pathway: from Intern → Country Manager → Regional Lead.
• Launch a “Local Core Partner Mechanism” that aligns incentives (e.g., equity, tokens, profit-sharing) with long-term commitment and ownership mindset.

3. Performance & Rewards System Design

• Implement a two-tiered performance framework for Country Leads + Local Teams, promoting fairness, accountability, and transparency.
• Champion a culture of continuous feedback and behavioral alignment rooted in ownership and operational excellence.

4. Culture Integration & Local Alignment

• Lead the localization of global values and drive the formation of a “Regional Culture Sub-brand” in each market.
• Bridge cultural gaps across geographies to ensure consistency in leadership behavior and frontline experience.

5. Training & Leadership Development

• Develop a comprehensive training architecture across SOPs, technical skills, and role transitions for local teams.
• Co-design and run a “Country Manager Leadership Bootcamp” with Operations, nurturing next-gen frontline leaders.
• Support talent succession planning to strengthen the business bench across regional units.

6. Data-Driven Organizational Insights

• Build a unified HR analytics dashboard to monitor organizational health metrics and inform decision-making.
• Enable performance improvement and transformation projects through data-informed HR interventions.

Requirements

• Minimum 5+ years of HR leadership experience, ideally within chain-based or franchise-style businesses (F&B, retail, crypto exchanges, or hospitality).
• Strong knowledge of global and EU labor laws, compliance procedures, and recruitment ecosystems.
• Proven ability to manage and scale multi-country HR operations, balancing global standards with local agility.
• Deep expertise across core HR domains: recruitment, learning & development, performance, culture, and incentive design.
• Exceptional cross-cultural communication, execution capability, and organizational sensitivity.
• Bilingual in English and Chinese is a must; additional language proficiency or experience in distributed teams is a plus.
• Experience with Haidilao-style management practices — such as frontline empowerment, high-touch service culture, and reward-driven team building — is a strong plus.