Cluster iT Specialist

ST. REGIS HOTEL SINGAPORE; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Marriott International in Singapore seeks an IT networking professional to install, configure, and maintain computer networks and workstations, while supporting server systems and users. You will train staff on proper usage and security, troubleshoot LAN/WAN issues, and coordinate with vendors for major problems.

Role emphasizes inventory control, system enhancements, and adherence to company policies. At least 2 years of related experience is preferred, with no supervisory requirement.

Qualifications

• Technical, Trade, or Vocational School degree is required.
• At least 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Install, configure, manage and maintain computer networks and workstations.
• Troubleshoot hardware/software/LAN and WAN issues and assist users.
• Provide end-user support for applications and maintain inventory of devices.
• Train users in proper use and security of all systems.
• Refer major problems to vendors/technicians and implement improvements.

Skills

Technical support

Network administration

User training

Documentation

Education

Technical, Trade, or Vocational School Degree

Job description

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.

Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: Technical, Trade, or Vocational School Degree.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.