Cluster Head

OCBC; Singapore; On-site; SGD 120,000 - 260,000; Full time

Job summary

Bank of Singapore invites experienced senior relationship managers to join our team in Singapore. You will manage and grow sizeable client portfolios, act as trusted advisors across the full range of investment products, and contribute to the teams strategic business planning and marketing efforts.

We seek leaders with strong market reputation, risk awareness, and an entrepreneurial spirit who can mentor RMs and drive revenue targets in a dynamic private banking environment.

Qualifications

• Experienced relationship manager with a strong track record in managing sizeable client portfolios and deepening client relationships
• Proven track record in a senior leadership position in private banking or financial industry
• In-depth knowledge of the financial landscape in Asia
• High personal gravitas with strong market reputation
• Strong stakeholder management and collaborative skills
• Driven and entrepreneurial
• Good business acumen, proactive and is a self-starter

Responsibilities

• Develops and maintains own client relationships
• Achieves annual revenue targets and objectives
• Advises clients on full range of investment products and services offered by the bank
• Supports Market Head in developing the teams business plan and responsible for the overall marketing activities of the team
• Execute teams business plan and financial targets
• Creates networking synergies with other business units of OCBC
• Lead by example in compliance, process and risk management

Skills

Relationship management

Client portfolio management

Stakeholder management

Business development

Risk management

Job description

Bank of Singapore opens doors to new opportunities.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Role manages own books and also the team’s performance including financial and non-financial

Financials

• Develops and maintains own client relationships
• Responsible for achieving annual revenue targets and objectives
• Trusted advisor who succeeds in maintaining a group of dedicated clients
• Builds market share; able to enhance client asset size over time
• Competent in advising clients on full range of investment products and services offered by the bank, including executing client instructions and orders
• Actively involved in new business development; able to anticipate and capitalize on business opportunities
• Keeps up to date with products and services; may give input for new product development
• Monitors tasks for quality assurance to meet client servicing needs
• Supports Market Head in developing the team’s business plan and responsible for the overall marketing activities of the team
• Execute team’s business plan and financial targets
• Creates networking synergies with other business units of OCBC

Clients

• Support RMs in dealing with business opportunities and issues
• Actively involved in business development and prospecting new business and new client relationships.

Advisory Solution

• Effectively leverages on the firm’s products and product teams to meet the investment needs of the clients.
• Ensure that RMs practice the BOS Advisory standards

Talent Management

• Responsible for mentoring RMs to enhance their performance, building up their overall effectiveness through coaching, training, etc.
• Encourage teamwork and collaboration among RMs within market/ team and with other Team Heads
• Attract, retain and develop the best talents with strong entrepreneurial spirit and robust risk management knowledge

Compliance, Process, Risk Management

• Lead by example
• Take accountability for individual and team’s actions and consequences in relation to compliance, process and risk management
• Ensure all team members adhere to relevant policies, procedures and guidelines by taking an active supervisory role on a day-to-day basis
• Takes proactive steps to manage credit and reputational risks in the course of relationship management
• Set the tone from the top and create a positive risk awareness culture and attitude by reinforcing the right risk and compliance culture
• Lead the team to proactively manage AML, regulatory, reputational and credit risk as first line of defense
• Ensure all team members attend and learn through relevant training sessions, whether mandatory or non-mandatory
• Ensure all team members adhere to the various requirements which forms the Management Control Oversight Rating (MCOR) framework including but not limited to Audit Score, DCs, Reg Breaches, ORIs, ECM, Clean Desk and Endpoint
• Adhere to various requirements which form the metrics for the Risk Moderator and MCOR framework
• Exercise additional supervisory oversight on RM activity :
  • Provide guidance and support to RMs on understanding and applying various regulatory AML and risk policies, procedures and controls as first line of defence
  • Review analysis of revenue figures, taking actions where required
  • Credit incidents within the team – number of margin calls, close outs, and the time taken to close these issues
  • Ensure team members provide timely responses and close off regulatory, AML, risk and control related actions on a timely basis

• Experienced relationship manager with a strong track record in managing sizeable client portfolios and deepening client relationships
• Proven track record in a senior leadership position in private banking or financial industry
• In-depth knowledge of the financial landscape in Asia
• High personal gravitas with strong market reputation
• Strong stakeholder management and collaborative skills
• Driven and entrepreneurial
• Good business acumen, proactive and is a self-starter