Cloud Support Engineer

NCS; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NCS is seeking an IT Infrastructure Specialist to monitor system health, troubleshoot servers/VMs, and support hardware/software remediation. The role involves patching, compliance, and provisioning across multi-tenant environments in Singapore.

The candidate should have 2+ years in IT, RHEL/Windows admin experience, Nutanix platform skills, and a professional cloud/hyper-converged infra certification. Local Singaporean applicants only.

Qualifications

• At least 2 years of working experience in the Information Technology industry.
• Experience in RHEL, Windows Server administration, Windows client e.g. Win OS image provisioning
• Experience in Nutanix platform such as Prism central, Nutanix Files, Nutanix Move etc and Ansible
• Possess at least one Cloud and/or Hyper-Converged Infra certification from AWS, MS, Google, Oracle, Nutanix or VMware of Professional level and above or equivalent
• Only Singaporeans will be considered for this opportunity due to the nature of the project

Responsibilities

• Monitor MSDC system health status of 120 servers using Tenable SC
• Facilitate the upcoming tech refresh for mainstream system
• Perform 1st level troubleshooting for server or VM issues
• Escalate fault to contractors for hardware fault / software errors
• Maintain compliance to managed systems
• Perform VM or project resource provisioning to multi-tenants
• Perform regular patching to managed systems
• Manage common services such as AD, SQL DB, Veeam Backup, Microsoft Configuration Manager, SEPM

Skills

Server administration

VM provisioning

Troubleshooting

Compliance management

Patch management

Education

Professional cloud/hyper-converged infra certification (AWS/MS/Google/Oracle/Nutanix/VMware)

Tools

Nutanix Prism Central

Nutanix Files

Nutanix Move

Ansible

Tenable SC

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

• Monitor MSDC system health status of 120 servers using Tenable SC
• Facilitate the upcoming tech refresh for mainstream system
• Perform 1st level troubleshooting for server or VM issues
• Escalate fault to contractors for hardware fault / software errors
• Maintain compliance to managed systems
• Perform VM or project resource provisioning to multi-tenants
• Perform regular patching to managed systems
• Manage common services such as AD, SQL DB, Veeam Backup, Microsoft Configuration Manager, SEPM

Qualifications

• At least 2 years of working experience in the Information Technology industry
• Experience in RHEL, Windows Server administration, Windows client e.g. Win OS image provisioning
• Experience in Nutanix platform such as Prism central, Nutanix Files, Nutanix Move etc and Ansible
• Possess at least one Cloud and/or Hyper-Converged Infra certification from AWS, MS, Google, Oracle, Nutanix or VMware of Professional level and above or equivalent
• Only Singaporeans will be considered for this opportunity due to the nature of the project

Additional Information

We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.