Cloud Manager (AWS / Azure / GCP )

ALPSOFT TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

ALPSOFT TECHNOLOGIES PTE. LTD. is seeking a capable Commercial Cloud Engineer to own and operate cloud-native production environments across AWS, Azure, and GCP in a Singapore-based team.

You will provide hands-on technical leadership, lead incident response, patch management, and ensure 24/7 availability with strict SLA/SLOs while collaborating with security, compliance, and DevOps teams.

Qualifications

• Bachelor's degree in CS, IS, or related field.
• Min 3 years in Commercial Cloud Engineering.
• At least 2 years in public sector or regulated cloud environments.
• Experience with AWS/Azure/GCP and 24/7 support.

Responsibilities

• Operate, maintain, and improve cloud-native production environments across AWS, Azure, and GCP.
• Provide technical leadership and incident response guidance.
• Patch management across RHEL and Windows with lifecycle management.
• Implement monitoring, security, and CI/CD practices.

Skills

Cloud engineering

Mentoring

ITIL/ITSM

Shift work

Leadership

Education

Bachelor's degree in CS/IS

Tools

AWS

Azure

GCP

SCCM

Job description

Responsibilities:

• Operate, maintain, and continuously improve cloud-native production environments across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
• Provide hands-on technical leadership across a broad range of cloud services, including but not limited to:
• AWS: Lambda, ECS/EKS, FSx, Glue, SES, GuardDuty, WAF, Shield Advanced, Security Hub, KMS, Secrets Manager, SNS, SQS, EventBridge, API Gateway, EC2, S3, CloudWatch, Systems Manager
• Azure: Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, Azure Storage, Azure Monitor
• GCP: Compute Engine, Google Kubernetes Engine (GKE), Cloud Functions, Cloud Storage, Cloud Monitoring
• Monitor, analyze, and troubleshoot infrastructure performance, availability, scalability, and cost efficiency across all cloud platforms.
• Support both production and staging environments, ensuring adherence to 24/7 high-availability and reliability objectives, including strict SLA and SLO commitments.
• Participate in a 24/7 shift rotation to provide round-the-clock operational coverage.
• Provide hands-on technical support and guidance to L2 engineers, leading incident response, root-cause analysis, and resolution of complex infrastructure and application issues.

Operating System Lifecycle & Patch Management

• Lead and oversee operating system patching and lifecycle management across RHEL (v8-v10) and Windows Server (2016-2025) environments using tools such as AWS Systems Manager Patch Manager, Azure Update Management, WSUS, SCCM, and YUM/DNF.
• Maintain strong foundational knowledge of Linux system administration, complemented by deep expertise in Windows (Wintel) operating system patching, hardening, and lifecycle management.
• Plan, schedule, automate, and track patch deployments across development, staging, and production environments, ensuring consistency and repeatability.
• Coordinate patch approvals with security, compliance, and business stakeholders to ensure alignment with organizational policies, risk frameworks, and audit requirements.
• Execute monthly and quarterly patching cycles with minimal service disruption, adhering to defined change management and maintenance windows.
• Perform post-patch validation, health checks, and remediation activities to confirm system stability, security posture, and operational readiness.

Application Deployment & Troubleshooting

• Deploy, operate, and troubleshoot applications across Windows and Linux operating systems in cloud-based and hybrid environments.
• Provide OS-level diagnostics, performance tuning, and stability support to application teams, including CPU, memory, disk, network, and process-level analysis.
• Partner closely with development and DevOps teams to identify, isolate, and resolve infrastructure-, platform-, and OS-related application issues throughout the application lifecycle.
• Implement, maintain, and continuously enhance application monitoring, logging, and alerting frameworks to ensure early issue detection and rapid incident response in production environments.

Security & Compliance

• Execute and manage CIS (Center for Internet Security) control implementations and remediations across multi-cloud environments to strengthen security posture.
• Perform security hardening in accordance with CIS Benchmarks, industry best practices, and government-mandated security baselines.
• Conduct continuous vulnerability identification, assessment, and remediation using tools such as Trend Micro Vision One, Qualys, Tenable, and AWS Config, ensuring timely risk mitigation.
• Track, manage, and renew SSL/TLS certificates across all environments to prevent service disruptions and maintain secure communications.
• Proactively identify and remediate End-of-Life (EOL) and End-of-Support (EOS) components, including operating systems, middleware, and AWS Lambda runtimes, to reduce security and compliance risks.
• Support and maintain compliance with government-grade security, audit, and regulatory requirements, including evidence collection, audit readiness, and remediation tracking.

Container & DevSecOps

• Demonstrate strong working knowledge of container and orchestration technologies, including Docker, Kubernetes, and managed container platforms such as AWS ECS/EKS, Azure AKS, and Google GKE.
• Apply familiarity with DevSecOps principles and practices, including exposure to SHIP-HATS (Secure Hybrid Integration Pipeline - Hive Agile Testing Solutions) within the Singapore Government technology ecosystem.
• Support and maintain CI/CD pipeline operations, ensuring seamless integration with security scanning, vulnerability assessment, and compliance validation tools across the software delivery lifecycle.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or related field
• Minimum 3 years of experience in Commercial Cloud Engineering roles
• At least 2 years of experience in public sector or regulated cloud environments
• Minimum 3 years of hands-on experience with AWS or Microsoft Azure or Google Cloud Platform
• Experience in 24/7 operational support environments with shift rotation
• Demonstrated experience in mentoring and leading junior engineers
• Strong background in ITIL processes and ITSM platforms with experiences on CIS security hardening and remediation
• Familiarity with Singapore Government technology standards and frameworks (e.g., SHIP-HATS, IM8 Policy)