Clinical Operations Executive

MOUNT ALVERNIA HOSPITAL; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

MOUNT ALVERNIA HOSPITAL is seeking a Clinical Operations Executive responsible for overseeing Health Screening and Mental Wellness clinics. The successful candidate will ensure high-quality patient care, drive operational efficiency, and collaborate on marketing strategies for growth. This impactful role offers competitive benefits and the chance to contribute to a compassionate healthcare mission.

Benefits

Free Shuttle bus service from Bishan & Caldecott MRT Stations

Subsidised staff meals

Qualifications

• Minimum 5 years of experience in clinical operations or healthcare marketing.
• Strong financial skills: budgeting, forecasting, and cost control.
• Familiarity with healthcare regulations and quality standards.

Responsibilities

• Lead daily operations of Health Screening and Mental Wellness clinics.
• Collaborate with marketing to drive patient acquisition.
• Monitor financial performance and identify cost-saving opportunities.

Skills

Leadership

Analytical skills

Communication

Financial acumen

Problem solving

Education

Bachelor’s degree in Healthcare Administration, Business, or Marketing

Job description

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

We are seeking a strategic and results-driven Clinical Operations Executive to oversee the marketing and operational functions of our Health Screening and Mental Wellness clinics. This role will also contribute to the broader clinical services strategy, with a strong focus on revenue generation, cost containment, and sustainable growth.

Operational Oversight

• Lead daily operations of Health Screening and Mental Wellness clinics to ensure efficiency, compliance, and high-quality patient care.
• Develop and implement SOPs to optimize workflows, reduce redundancies, and enhance service delivery.
• Monitor and analyze operational KPIs to identify inefficiencies and implement corrective actions.

Marketing & Business Development

• Collaborate with marketing teams to design and execute campaigns that drive patient acquisition and retention.
• Identify and pursue new revenue streams, including corporate wellness partnerships and insurance collaborations.
• Conduct market analysis to inform service development and pricing strategies.

Revenue Generation & Cost Containment

• Drive revenue growth through service line expansion, upselling of value-added services, and improved patient throughput.
• Monitor financial performance of clinics and implement strategies to optimize profitability.
• Identify cost-saving opportunities in procurement, staffing, and resource utilization without compromising care quality.
• Prepare and manage budgets, forecasts, and financial reports in collaboration with finance teams.

Strategic Planning & Growth

• Support the development and execution of long-term clinical services strategies aligned with organizational goals.
• Lead initiatives to enhance patient experience, digital transformation, and service innovation.
• Evaluate performance data and market trends to inform strategic decisions and investment priorities.

Team Leadership & Stakeholder Engagement

• Supervise and mentor clinic staff, fostering a culture of accountability, collaboration, and continuous improvement.
• Engage with internal and external stakeholders to align operational goals with broader organizational objectives.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.

How to Succeed

• Bachelor’s degree in Healthcare Administration, Business, Marketing, or related field.
• Minimum 5 years of experience in clinical operations, healthcare marketing, or business development.
• Strong financial acumen with experience in budgeting, forecasting, and cost control.
• Proven leadership and project management skills.
• Excellent communication, analytical, and problem-solving abilities.
• Familiarity with regulatory requirements and quality standards in healthcare.
• Passion for innovation in preventive and mental health services.

Job Highlights

• Free Shuttle bus service from Bishan & Caldecott MRT Stations
• Subsidised staff meals
• Work for an organisation that gives back to the community