Clinical Nurse Specialist

WI-SSM Health Dean Medical Group South Madison Campus; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading medical device company seeks a Clinical Nurse Specialist to drive technical and surgical excellence in Singapore. This role involves collaborating with orthopedic surgeons and ensuring optimal use of products in the operating theatre. Candidates must be registered nurses with significant operating experience and excellent communication skills, aiming to deliver exceptional customer experiences.

Qualifications

• Registered Nurse with at least 2 years of operating theatre experience.
• Experience in Sports Medicine or Orthopedics is an advantage.
• Must be proactive and able to manage customer expectations.

Responsibilities

• Provide technical and clinical support to surgeons in the operating theatre.
• Ensure instruments and implants are ready before surgery.
• Develop positive relationships with customers and promote Arthrex products.

Skills

Customer service

Technical support

Communication

Problem-solving

Education

Registered Nurse with SNB

Job description

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better.

Main Objective:

The main objective of the Clinical Nurse Specialist is to support the Commercial/Sales Team's business interest in Singapore and drive technical and surgical excellence across Arthrex's product portfolio through professional and exceptional customer experience.

In this role, you will enjoy day-to-day interactions with Orthopedic Surgeons, Operating Theatre Personnel, and with fellow Arthrex colleagues from Sales, Clinical Support, Customer Service, Regulatory Affairs & Quality Assurance, Medical Education and Operations. The individual must also be willing to participate in after office hours and weekend on-call work on a monthly rotational basis (compensated with case allowance).

Essential Duties and Responsibilities:

• Being an expert across the Arthrex product portfolio, and providing competent technical and clinical support to Surgeons in the operating theatre
• Guiding Surgeons and other Operating Room Personnel in the safe and effective use of Arthrex products
• Ensuring appropriate instruments and implants are complete and ready before each surgery
• Developing and maintaining positive relationships with customers on behalf of Sales Representatives and driving/promoting the use of Arthrex products
• Identifying customer needs and optimising on opportunities including recommending appropriate products that addresses customers' pain points and/or passing on leads to the Sales Team
• Maintaining a thorough understanding of the Arthrex product lines; updates, features, benefits, surgical techniques and taking ownership of personal training plan
• Adhering to compliance policies and guidelines at all times

Education and Experience:

• Registered Nurse with the Singapore Nursing Board (SNB)
• Minimum 2 years Operating Theatre experience as an Instrument Circulating or Scrub/Scout Nurse
• Professional experience in Sports Medicine or Orthopedic is an added advantageous

Knowledge and Skill Requirements/Specialised Courses and/or Training:

• Strong understanding of the Human Anatomy, Pathophysiology and Biomechanics
• Proactive, well structure and independent working style, with a high sense of responsibility and reliability
• Ability to quickly form strong customer relationships and manage customer expectations
• Excellent team player with strong communication and presentation skills
• Confident and assertive when needed, and proven ability to work under pressure and problem solve
• Customer service orientated, strong attention to detail, with good organisational and time management skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Making People Better at Arthrex

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Job Details

Date: 20 Jun 2025

AdCode: 62619

Product Service:

Title: Clinical Nurse Specialist

Arthrex

Location:
Singapore, 05, SG, 138567
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