Clinical Counsellor (Contract - General Pediatrics Service)

KK Women's & Children's Hospital; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading healthcare institution seeks a Clinical Counsellor to provide comprehensive patient care through assessment, planning, and support. This role requires working collaboratively with multidisciplinary teams and families to ensure effective treatment solutions. The ideal candidate will possess a degree in relevant fields and have experience in patient interaction, problem-solving, and quality management.

Qualifications

• At least 2 years of relevant working experience.
• Ability to work independently and as part of a team.
• Discretion in handling sensitive information.

Responsibilities

• Provide and coordinate continuity of care from initial consultation through to recovery.
• Monitor and evaluate patient’s response to treatment and revise treatment plans as necessary.
• Participate in research studies and quality improvement projects.

Skills

Communication

Interpersonal skills

Time management

Problem-solving

Adaptability

Education

Degree in Psychology/Social Work/Counselling

Job description

The Clinical Counsellor will work within a multidisciplinary team to ensure continuity of holistic patient care, by assessing and evaluating needs of the patient, and planning, coordinating, implementing and monitoring the solutions to address those needs and to participate in service programmes and initiatives.

• Provide and coordinate continuity of care from initial consultation through to recovery.
• Act as pivotal team member for patient care by informing the multidisciplinary care management team of patient updates and initiate case review and discussion.
• Work with the patient and family, and various agencies/professionals in both the hospital setting and/or within the patient’s community.Assist in formulation and revision of guidelines, standards and procedures.
• Monitor and evaluate patient’s response to treatment and revising treatment/care plan as needed.
• Provide proactive problem-solving techniques in response to needs assessment, such as initiating appropriate referral and liaison with other professional, agencies and/or step-down facilities.
• Provide counselling and supportive therapy for patient and family in response to their needs. This includes therapeutic work in home settings with attending social worker and team colleagues where necessary.
• Formulate and develop care management plans for patients in collaboration with clinicians and other health care members, including initiating and coordinating management planning for patients.
• Participate in research studies – including data management and data analysis, quality improvement projects where appropriate.
• Participate in relevant IT developments, workgroup meetings and research, if required.
• Work independently within the guidance established by the service protocol, policies and practices for the care, comfort and safety of the patients.
• Function as a clinical resource to all members of the healthcare team in the assessment of complex patient care needs and situations and in the determination of interventions.
• Co-facilitate, co-organise the various support and therapy groups, workshops, and other activities planned by the department/service.
• Assist in proposing, redesigning and implementing strategies to improve clinical services.
• Assist in the collection and input of data for clinical audit of service.

Job Requirement:

• Degree in Psychology/Social Work/Counselling or relevant healthcare experience in psychiatry.
• At least 2 years of relevant working experience or the equivalent.
• Good team player who possesses good communication and strong interpersonal skills.
• Ability to work independently and as part of a team.
• Good time management skills and ability to meet deadlines.
• Adaptability to learn new systems and processes.
• Discretion in handling sensitive information.
• Effective written and verbal communication skills.
• Patient and persistent in resolving data discrepancies.
• Proactive approach to identifying and solving problems.