Clinical Application Specialist, Sleep & Respiratory Care

Philips Iberica SAU; Singapore; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player in health technology seeks a Clinical Application Specialist to enhance the well-being of patients through innovative solutions. In this pivotal role, you will deliver training, support clinical cases, and manage account strategies to optimize device utilization. Collaborating with a diverse team, your efforts will directly impact patient care and drive clinical decision support. Join a forward-thinking company that values flexibility and collaboration, offering a hybrid work model that fosters creativity and productivity. If you are passionate about making a difference, this is your opportunity to contribute to a healthier future.

Qualifications

• 5+ years of clinical experience, including 3 years as a professional.
• Qualified Sleep Technologist certification with experience in sleep centers.

Responsibilities

• Deliver clinical applications training to customers and distributors.
• Provide clinical case support to physicians through channel partners.
• Document and manage customer activities within our system.

Skills

Clinical Applications Training

Customer Communication

Troubleshooting

Presentation Skills

Account Management

Education

Bachelor’s Degree in Related Discipline

Sleep Technologist Certification (RPSGT)

Job description

Job Title

Clinical Application Specialist, Sleep & Respiratory Care

Job Description

Job Posting Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

We are a diverse team of 80,000 individuals united by a sense of purpose and a determination to meet our customers’ needs. Our goal is to create meaningful solutions that make a real difference when it matters most.

As the world’s needs evolve rapidly, we recognize the importance of adapting and innovating. We need you to help us address complex health and well-being challenges.

In this role, you have the opportunity to make life better

Philips’ purpose is more relevant than ever. If you are passionate about helping others, you will contribute to creating a better and fairer future for all.

You are responsible for

• Delivering clinical applications training to customers and distributors.
• Providing clinical case support to physicians through channel partners.
• Implementing and managing customer-specific account strategies to increase device and application utilization.
• Documenting and managing customer activities within our system.
• Hosting customer site visits at reference locations.
• Conducting on-site system testing and training as needed.
• Troubleshooting product issues at customer sites and identifying usability concerns.
• Communicating customer feedback to relevant company departments.
• Documenting complaints following QMS processes.
• Supporting sales by demonstrating products to potential customers.
• Representing the company at trade shows and exhibitions.
• Installing software upgrades, setting up, installing, and testing systems.
• Enabling connectivity through Care Orchestrator.
• Establishing and managing the Care Orchestrator ecosystem and users.
• Troubleshooting customer problems.

You are a part of

Driving clinical decision support through sales presentations, product demonstrations, and educating sales teams on emerging clinical issues.

To succeed in this role, you’ll need a customer-first attitude and the following

• Bachelor’s degree in a related discipline.
• At least 5 years of clinical experience, with 3 years as a professional.
• Qualified and valid Sleep Technologist (RPSGT) certification with experience in sleep centers or hospitals.
• Excellent communication, presentation, and pedagogical skills.
• Enjoy interacting with customers and collaborating with sales teams with a customer-first mindset.
• Willingness to travel to client sites as needed.

How we work at Philips

Our hybrid work model combines flexibility with collaboration to deliver great outcomes. Typically, full-time employees spend at least 3 days in the office and up to 2 days working from home, adapting to task and team needs.

Our hybrid working model is defined in 3 ways:

• Impactful collaboration: In-person interactions foster creativity and problem-solving.
• Flexibility: Choosing where, when, and how to work based on task and team schedules.
• Well-being and growth: Workspaces designed to support health, career development, and productivity.

Why should you join Philips?

Working at Philips is more than a job; it’s a calling to improve global health through innovative, customer-focused solutions. Join us to help enhance the well-being of billions and build a career full of purpose and impact.