Clinical Application Manager (Robotic Surgery/$6K) NL (ID: 677572)

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading company seeks a Clinical Application Manager to develop training pathways for surgical robots and support healthcare professionals. This role involves implementing educational programs, driving product sales, and requiring 3 to 7 years of relevant experience in a clinical environment. Ideal candidates will have a background in biomed or nursing and knowledge of surgical protocols.

Qualifications

• 3 to 7 years of experience in training and education within a clinical environment.
• Knowledge of general surgery, urology, and gynecology surgical protocols.
• Experience with medical devices preferred.

Responsibilities

• Design and implement educational plans for surgical teams.
• Act as a subject matter expert in Robotic Surgery.
• Drive utilization of surgical robots in operating rooms.

Skills

Training Development

Customer Interaction

Account Management

Education

Diploma or Degree in Biomed, Nursing, or related fields

Job description

Our client, a well-known Japanese company is looking for candidates for the Clinical Application Manager position.

Responsibilities:

• Create a training pathway by designing the educational plan for the surgical robot, which may include the use of dry/wet labs, preceptorship, proctorship, simulators, among other tools.

• Become a subject matter expert in Robotic Surgery across all specialties to support the development of surgical teams.

• Implement the educational plan for each surgical team, supporting their independent use of the system.

• Drive the utilization of surgical robot through collaboration with surgical teams.

• Be present in the operating room during procedures performed with the surgical robot, as needed.

• Boost the sales of instruments and accessories through the introduction of new products and solution selling.

• Be responsible for interactions with healthcare professionals, such negotiating professional service fees, etc.

• Provide guidance and insights on the use of surgical robot to the surgical team.

• Maintain training documentation and clinical data.

• Collaborate with other associates to ensure full resolution of customer issues and maximize customer satisfaction.

• Plan and execute regular sales activities, including formal presentations, informal events, and meetings to expand the user base.

• Maintain a high level of customer account management and organizational skills.

• Perform duties in a way that builds trust, promotes goodwill, and maintains or enhances credibility regarding product quality and customer service.

• Represent the company professionally to external clients in business discussions and advocate for customer needs within internal functions.

• Other responsibilities as assigned.

Requirements:

• Diploma or Degree or equivalent in Biomed, Nursery, or related fields

• 3 to 7 years of experience in a training, education and HCP management, preferably with medical devices

• Clinical and hospital environment

• General surgery or/and urology surgery and/or gynecology surgery

• Well versed with Surgical room protocols

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

We regret that only shortlisted candidates will be notified.

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