Clinic Team Leader - Bangkit / Senja / Hougang Ave 8

Job Summary:

We are seeking an experienced and skilled Team Leader to lead and manage a team of General Practitioners support staff. The successful candidate will lead a team of clinic managers and staff, driving business growth, and implementing strategic initiatives to enhance clinic performance.

Job Location:

Team Leader - West Region (Bangkit / Senja)

Key Responsibilities:

1. Operational Management:
   - Oversee the daily operations of a cluster of clinics, ensuring compliance with regulations and company policies.
   - Manage clinic budgets, resources, and staffing to achieve business objectives.
   - Implement process improvements to enhance patient flow, reduce wait times, and increase productivity.
2. Leadership and Development:
   - Lead, mentor, and develop a team of clinic managers and staff to achieve departmental goals.
   - Foster a culture of excellence, innovation, and continuous learning.
   - Conduct performance evaluations, provide feedback, and identify training needs.
3. Patient Experience:
   - Ensure delivery of high-quality patient care, excellent customer service, and positive patient experiences.
   - Implement patient satisfaction initiatives and monitor feedback to drive improvements.
4. Business Growth:
   - Drive business growth through strategic planning, market analysis, and competitive intelligence.
   - Identify opportunities to increase revenue, expand services, and enhance market share.

Requirements:

1. - Diploma in Healthcare Administration, Business, or a related field.
2. - At least 3 years of experience in clinic operations management and leadership.
3. - Strong leadership, communication, and interpersonal skills.
4. - Ability to analyze data, think strategically, and make informed decisions.
5. - Experience with clinic management software and systems.
6. - Understanding of healthcare regulations, accreditation standards, and compliance requirements.