Clinic Receptionist / Patient Service Associate (UP$2800 | West | Office Hours)

MCI Career Services Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading health institution in Singapore is seeking a Senior Patient Service Associate. This role involves managing patient registrations, scheduling appointments, and handling billing while providing outstanding customer service. Ideal candidates should have a passion for healthcare and strong communication skills.

Benefits

AWS + Variable Bonuses + Yearly Increment

Great opportunities for Learning & Stable Career Development

Training Provided

Qualifications

• Experience in frontline customer service preferred.
• Passionate about working in the healthcare industry.

Responsibilities

• Handle registration of patients’ visits.
• Appointment scheduling (inbound and outbound calls and emails).
• Billing and payment processing.
• Prepare medical documents for doctors’ review.
• Coordinate patient admission and discharge.

Skills

Strong communication skills

Team player

Adaptability in fast-paced environment

Job description

Our Client, a leading and well-known Health Institution in Singapore is inviting qualified candidates to fill the position as Senior / Patient Service Associate.

Candidates with relevant experiences & positive attitudes are welcome to apply!

Benefits Summary

• Salary up $2,800 (Based on experiences and qualification)

• Locations: West regions

• AWS + Variable Bonuses + Yearly Increment

• Great opportunities for Learning & Stable Career Development

• Government Institution

• Healthcare Industry

• Training Provided

Job Descriptions

• Handle registration of patients’ visits.

• Appointment scheduling (handling both inbound and outbound calls and emails).

• Billing and payment

• Observation wards monitoring: prepare the necessary medical documents for doctors’ review.

• Coordinate the admission and discharge of patients.

• Perform swab tests for patients

Requirement

• Strong team player, able to work in a fast paced and dynamic environment

• Passionate to work in Healthcare industry

• Strong communication skills

• Experience in frontline customer service preferred

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

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**We regret to inform that only shortlisted candidates would be notified.**

Jessica Grace Wong Hui Ying
Registration No.: R24123928
EA License No: 06C2859 (MCI Career ServicesPteLtd)