Clinic Receptionist

Psych Connect Pte Ltd; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading psychological clinic in Singapore is hiring a Clinic Receptionist to manage customer inquiries and support the therapy scheduling. The ideal candidate should possess a diploma, excellent customer service skills, and the ability to thrive in a fast-paced environment. Working hours include a 5-day week with one Saturday shift. This role is perfect for someone warm and caring, eager to contribute to mental health care services.

Qualifications

• Experience in front line customer service preferred.
• Good written and spoken skills in English.
• Ability to prioritize and work in a fast paced environment.

Responsibilities

• Manage customers’ inquiries about the services offered.
• Support therapy team with scheduling client appointments.
• Perform general admin duties and follow up on emails.

Skills

Customer Service

Organization

Multi-tasking

Office Administration

Proficiency in MS Office

Communication

Education

Diploma in any discipline

Job description

2 days ago Be among the first 25 applicants

We are hiring for the role of Clinic Receptionist / Customer Service.

Psych Connect is a Psychological clinic. We cater for expat and local families and individuals. We work with both children and adults and cover clients from a diverse demographic background. We are looking for someone who is warm and caring toward the families we work with but, also is organized and work in a fast paced environment.

• Manage customers’ inquiries about the services offered by the company promptly.
• Support therapy team with scheduling client appointments.
• Perform general admin duties and good follow up on emails & calls received.
• Collection of payment; using NETS, credit card machine.
• Attend to all incoming and outgoing calls.
• Attend to walk-in customers inquiries.
  
  

Requirements

• Diploma in any discipline.
• Experience in front line customer service is preferred.
• Ability to multi-task, prioritize and work in a fast pace environment.
• Proficiency in MS Office (Word & Excel).
• Good written and spoken skills in English.
• Excellent customer service and strong office administration skills (including being comfortable with technology and computers).
• 5 days work week (one of work days will be a Saturday).
• Salary will commensurate with experience.
  
  

In Your CV, Please State

• Reason for leaving each past employment
• Current and expected salaries

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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