Clinic Operations Lead — Patient Experience & Team Growth

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED); Singapore; On-site; SGD 50,000 - 70,000; Full time

Benefits offered by this job

14 days annual leave

Birthday leave

FREE TCM services

50% discount for family members

Attractive commissions

Great working culture

Job summary

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED) in Singapore seeks a Clinic Supervisor to manage daily clinic operations, oversee patient interactions, and lead staff. The ideal candidate should possess at least 5 years of supervisory experience in the healthcare or retail industry, with a passion for Traditional Chinese Medicine (TCM).

This position offers benefits including 14 days of annual leave, birthday leave, and free TCM services for employees.

Qualifications

• Minimum 5 years of supervisory experience in retail or healthcare.
• Strong passion for Traditional Chinese Medicine (TCM) or healthcare.
• Excellent team player with strong communication skills.

Responsibilities

• Oversee daily clinic operations and front desk services.
• Manage patient appointments and maintain accurate record-keeping.
• Monitor inventory levels and coordinate maintenance of clinic equipment.
• Ensure exceptional customer service and address patient complaints.
• Lead staff briefings and ensure clinic operates efficiently.

Skills

Supervisory experience

Interpersonal and communication skills

Customer service orientation

Adaptability in fast-paced environments

Knowledge of Traditional Chinese Medicine (TCM)

Job description

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED) in Singapore seeks a Clinic Supervisor to manage daily clinic operations, oversee patient interactions, and lead staff. The ideal candidate should possess at least 5 years of supervisory experience in the healthcare or retail industry, with a passion for Traditional Chinese Medicine (TCM).

This position offers benefits including 14 days of annual leave, birthday leave, and free TCM services for employees.