Clinic Operations Executive (Healthcare) – Drive Excellence in Patient Care

People Profilers Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking an Operational Leader to oversee clinic operations and ensure compliance with regulations. This role involves optimizing resource allocation, driving continuous improvement initiatives, and collaborating with cross-functional teams. The ideal candidate will have a strong background in healthcare operations, regulatory expertise, and excellent communication skills. Join a dynamic environment where your contributions will directly enhance patient experiences and operational outcomes, all while enjoying structured office hours and opportunities for career development.

Benefits

Career Development Training

Flexible Work Hours

Impactful Work

Structured Office Hours

Qualifications

• 2+ years in healthcare operations or clinic/hospital management.
• Proficient in regulatory compliance frameworks and rostering software.

Responsibilities

• Lead day-to-day clinic operations ensuring exceptional service.
• Ensure compliance with MOH regulations and quality standards.

Skills

Healthcare Operations

Regulatory Expertise (MOH, HIPAA, PDPA)

Rostering Software Proficiency

Analytical Mindset

Communication Skills

Tools

Microsoft Office Suite

Rostering Software (Deputy, Workforce)

Job description

Key Responsibilities:

Operational Leadership:

• Lead day-to-day clinic operations, ensuring seamless workflows and exceptional service delivery.

• Optimize resource allocation through strategic manpower rostering for Patient Service Associates (PSAs).

Compliance & Quality Assurance:

• Ensure 100% adherence to MOH regulations, SOPs, and accreditation standards (e.g., JCIA, ISO).

• Conduct risk assessments and implement corrective action plans to uphold patient safety and operational integrity.

Facilities & Process Excellence:

• Maintain clinic premises to exceed audit-ready standards (infection control, equipment safety).

• Drive continuous improvement initiatives to enhance efficiency and patient satisfaction.

Team Collaboration:

• Partner with cross-functional teams (clinical, HR, vendors) to resolve challenges and streamline workflows.

Our Ideal Candidate:

Experience: 2+ years in healthcare operations, clinic/hospital management, or related roles.

Skills:

• Regulatory expertise (MOH, HIPAA, PDPA) and familiarity with healthcare compliance frameworks.

• Proficiency in rostering software (e.g., Deputy, Workforce) and Microsoft Office Suite.

• Strong analytical mindset with a knack for data-driven decision-making.
  

Traits:

• Proactive problem-solver with a passion for process optimization.

• Exceptional communicator who thrives in fast-paced, collaborative environments.

Perks & Growth Opportunities:

Career Development: Access to training in healthcare management, Lean Six Sigma, and leadership programs.
Impactful Work: Directly contribute to improving patient experiences and operational outcomes.
Work-Life Balance: Structured office hours with flexibility for urgent operational needs.

We regret to inform that only shortlisted applicants will be contacted.

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

EA Licence Number: 02C4944

EA Registration Number: R21100787

EA Personnel: Enoch Cheong