Clinic Operation Assistant Manager/ Supervisor

BETHESDA MEDICAL PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare provider in Singapore is seeking an Operation Assistant Manager/Supervisor to oversee the daily operations of Specialist Medical Clinics. This role involves managing clinic policies, coordinating appointments, and ensuring compliance with medical standards. The ideal candidate will enhance service delivery through effective oversight and teamwork. Applicants should submit their resumes through the specified portal.

Responsibilities

• Oversee daily operations of Specialist Medical Clinics.
• Manage clinic operations per company policies and regulatory standards.
• Coordinate surgery dates and manage patient's insurance claims.
• Provide managerial oversight and support to staff.
• Implement systems for supply and inventory management.

Job description

Overview

Role: Operation Assistant Manager / Supervisor
Clinic Management

Responsibilities

1. Responsible for overseeing the daily operation of Specialist Medical Clinics.
2. Manages the Operation in accordance with the Policies, Procedures, and overall objectives of the company and all regulatory agencies.
3. Manage bookings, coordinate for Surgery dates, and patient's insurance claims.
4. Provides managerial oversight and response to issue/concern, provides an active interface to other departments and facilities and makes proper notification for any arising problems and other incidents.
5. Work with both the clinic and operation team towards efficient processes for smooth operation.
6. Oversees the work and evaluates the performance of staff. Oversee clinic and project sites staffing deployment and job responsibilities.
7. Oversee claims procedure and Central Call system.
8. Implement and maintain a developed system to procure and maintain adequate levels of supplies and other resources for smooth operation, including both operation and medical consumables inventory.
9. Maintain strict infection control measures and ensure proper donning of personal protective equipment where needed.
10. Provide leadership and precise instructions to staff, led by example.
11. Maintain PDPA framework and confidentiality of patients records at all times and not to reveal confidential medical information to anyone except for the specific information as required to be submitted to the relevant authorities in the course of your work
12. Accountable for overall operational functionality.
13. Monitor clients/patient feedback & implement interventions to enhance patient service delivery.
14. Performs other duties as assigned.

Job details

Job location: different clinic locations

Working hours: 5.5 days

Application

Please submit your Resumes through My Careers Future portal,

we regret to inform that only shortlisted candidates will be contacted.