Clinic Manager @TrueCare Clinics

TRUE CARE MEDICAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading medical clinic in Singapore is seeking a Lead Clinic Assistant to oversee clinic operations. Responsibilities include managing a team of Clinic Assistants, ensuring excellent patient service, and maintaining compliance with medical guidelines. The ideal candidate will have 2-3 years of experience in GP clinic operations, and strong leadership abilities and patient service skills are essential.

Qualifications

• Minimum 2-3 years experience in GP clinic operations in a leadership role.
• Ability to lead full-time and part-time teams.
• Familiarity with claims.

Responsibilities

• Lead clinic operations and manage the Clinic Assistants team.
• Train team and ensure service proficiency.
• Ensure compliance with MOH and PHMC guidelines.

Skills

Leadership

Operational Management

Team Training

Patient Service

Job description

Role & Responsibilities:

• Lead a team of Clinic Assistants to ensure efficient and proper operations at our GP clinic -TrueCare clinic located at Serangoon Road / Simei / Eunos MRT/Rivervale Mall
• Ensure excellent service for our patients through leadership by example
• Regularly train and ensure service proficiency amongst the CA team
• Ensure consistency of protocols including registration of patients, queue management, dispensing of medications, invoicing and collection of payment, submission of claims, management of drug inventory and general housekeeping
• Perform duties of regular clinic assistants, including registration, dispensing, collection of payment, claim submission, chaperoning, and clinical procedures
• Manage medication, consumables and equipment, including ordering, stock taking, and general housekeeping
• Manage rosters for Clinic Assistants
• Ensure compliance with MOH and PHMC guidelines
• Oversee the performance of the clinic in consultation with senior management
• Perform any other duties which may be assigned

Requirements:

• Minimum 2-3 years of experience in the operation of a GP clinic in a permanent or leadership role
• Ability to lead a team of full-time and part-time clinic assistants
• Familiarity with claims

Kindly send your resume, including your current and expected salary, to [e-mail]/ [e-mail]

Thank you.

Managing Team

TrueCareclinic

www.truecareclinic.sg