Clinic Manager, Primary Care (GP Settings)

ALLIED SEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A healthcare organization in Singapore is looking for a Clinic Manager to oversee daily operations in a GP setting. The role demands strong leadership, excellent financial management skills, and a commitment to high-quality patient care. Ideal candidates will have a diploma and 4-5 years of relevant operational experience in the healthcare industry. This position includes flexible shifts, including evenings and weekends.

Benefits

Excellent career progression structure

Attractive remuneration package

Qualifications

• Minimum of 4 to 5 years of operations experience in healthcare.
• Strong leadership skills and ability to manage a team.
• Excellent communication and customer service skills.

Responsibilities

• Manage daily clinic operations to ensure efficient service delivery.
• Oversee patient flow and scheduling.
• Maintain high standards of customer service and enhance patient satisfaction.
• Ensure compliance with healthcare regulations and standards.

Skills

Clinic management

Patient service

Financial management

Staff supervision

Healthcare operations

Education

Diploma or equivalent

Job description

As a Clinic Manager, Primary Care (GP Settings), you will be responsible for the following duties:

• Manage daily clinic operations to ensure efficient and seamless service delivery.
• Oversee patient flow and scheduling to reduce wait times and optimize appointments.
• Uphold a clean, safe, and welcoming environment for both patients and staff.
• Recruit, onboard, and supervise administrative and clinical support personnel.
• Plan staff schedules and ensure adequate coverage at all times.
• Address patient inquiries, concerns, and complaints with professionalism and care.
• Maintain high standards of customer service and enhance patient satisfaction.
• Analyze patient feedback and implement service improvements accordingly.
• Capable of performing all responsibilities associated with the Clinic Assistant role.
• Manage clinic finances, including budgeting, billing, and cost control.
• Supervise the processing of insurance claims and reimbursements.
• Prepare and present financial reports for senior leadership or clinic owners.
• Ensure compliance with all healthcare regulations and industry standards.
• Safeguard patient confidentiality and ensure adherence to data protection laws.
• Oversee infection control measures, safety protocols, and audit preparedness.
• Serve as a key liaison between general practitioners, specialists, clinic staff, and external stakeholders.
• Any other ad hoc duties as assigned

Requirements

• Possess a Diploma in any fields or equivalent.
• Possess a minimum of 4 to 5 years of operations experience, preferably within the healthcare industry.

We offer excellent career progression structure and attractive remuneration package. You will need to be flexible to work various shifts, including evenings and weekends.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

We are an equal opportunities employer and welcome applications from all qualified candidates.