Clinic Manager (East Side)

STAFFLINK SERVICES PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A dynamic Clinic Manager is needed for the East Side branch of a leading healthcare provider in Singapore. The successful candidate will oversee operations, ensuring high-quality patient care while leading a dedicated team. This role requires a minimum of 5 years of management experience in a healthcare setting and a passion for improving patient experiences.

Qualifications

• Minimum 5 years of management experience in a clinical or healthcare setting.
• Strong knowledge of healthcare regulations and best practices.
• Proficiency with healthcare management software and Microsoft Office.

Responsibilities

• Oversee day-to-day clinic operations and ensure compliance.
• Recruit, train, and mentor clinical and administrative staff.
• Monitor patient satisfaction and implement improvement initiatives.
• Manage clinic budget and drive revenue growth.

Skills

Leadership

Communication

Interpersonal Skills

Operational Management

Tools

Healthcare Management Software

Microsoft Office

Job description

Location

• Tampines / Sims

Position Overview

We are seeking an experienced and dynamic Clinic Manager to lead our East Side branch. The Clinic Manager will be responsible for overseeing daily operations, ensuring high-quality patient care, managing staff, and driving business performance. This role requires strong leadership, operational expertise, and a passion for healthcare excellence.

Key Responsibilities

1. Operational Management
   Oversee day-to-day clinic operations, including patient flow, scheduling, and facilities management.
   Ensure compliance with healthcare regulations, company policies, and accreditation standards.
   Implement and maintain efficient processes and procedures to optimize clinic performance.
2. Staff Leadership & Development
   Recruit, train, and mentor clinical and administrative staff.
   Conduct regular performance reviews and provide ongoing feedback and coaching.
   Foster a positive, collaborative, and patient-centered work environment.
3. Patient Experience & Quality of Care
   Monitor patient satisfaction metrics and implement improvement initiatives.
   Address patient complaints and concerns promptly and professionally.
   Collaborate with clinical team to uphold the highest standards of care.
4. Financial & Business Performance
   Manage clinic budget, control expenses, and drive revenue growth.
   Analyze financial reports and key performance indicators (KPIs) to identify trends and opportunities.
   Develop and execute local marketing and community outreach activities.
5. Administrative & Compliance
   Ensure accurate and timely maintenance of patient records and billing documentation.
   Coordinate with central office on policy updates, audits, and reporting requirements.
   Maintain clinic equipment, inventory, and supplier relationships.

Qualifications

• Minimum 5 years of management experience in a clinical or healthcare setting.
• Strong knowledge of healthcare regulations, accreditation standards, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with healthcare management software and Microsoft Office suite.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090