Clinic Front Desk Admin Executive

Radlink Asia Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare centre in Singapore is seeking a Front Desk professional to manage patient registrations, inquiries, and appointment scheduling. The role includes excellent customer service, accurate record keeping, and financial transactions, ensuring a welcoming environment for all patients.

Qualifications

• Experience in front desk operations preferred.
• Strong communication and customer service skills.
• Ability to handle payments and maintain records accurately.

Responsibilities

• Registration of patients and maintaining records.
• Providing front line support and scheduling appointments.
• Collecting payments and balancing daily receipts.

Skills

Communication

Customer Service

Record Keeping

Problem Solving

Job description

Work location:RadLink Lite - AMK, Tampines and Hougang

Working hours:Mon to Fri: 8:30 to 5:00pm, Sat: 8:30 to 1:00pm

Job scope (Front Desk):

Registration of patients

Providing Front Line Support for the Centre

Maintaining Patients Records

Attending to patient’s needs and enquires

Scheduling and managing of Appointments

Answer the telephone promptly and follows the established guidelines.

Collection of payments accurately, balance daily receipts and moneys daily.

Total and transmit daily credit card payments in accordance with the guidelines.

To perform and undertake any assignment or ad-hoc tasks assigned by Supervisor/Operations Manager

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