Clinic Executive (Up to $2800/ 5.5 days office hours)

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in healthcare services is seeking a 'Clinic Executive' to manage administrative tasks including claims submission, invoicing, and appointment scheduling. The ideal candidate will have relevant qualifications and experience in medical administration to ensure smooth clinic operations.

Qualifications

• Previous experience in a medical administrative role is highly preferred.
• Certification in Healthcare Administration is a plus.

Responsibilities

• Submit insurance claims and manage invoicing to patients.
• Handle incoming medical and laboratory reports.
• Coordinate appointments and support overall clinic operations.

Skills

Customer Service

Attention to Detail

Organizational Skills

Education

ITE or Diploma in Healthcare Administration

Job description

Clinic Executive (Up to $2800/ 5.5 days office hours)

Primary duties and responsibilities

• Submission of claims to corporate programme and insurer portals. Accurately and promptly submit insurance claims and follow up on any discrepancies or issues that arise.
• Manage invoicing and billing to patients and clients. Prepare and send invoices to patients and clients, track payments, and manage any billing inquiries or issues.
• Manage incoming and outgoing medical reports. Handle the receipt, processing, and distribution of medical reports, ensuring confidentiality and compliance with relevant regulations.
• Manage laboratory reports. Receive and verify lab results, submitting to doctor for review and compiling into medical reports for patients, liaison with lab partner on queries and issues.
• Monitor and respond to emails from patients, clients, and other stakeholders in a timely and professional manner.
• Handle incoming phone calls, provide information, schedule appointments, and direct calls to the appropriate personnel.
• Handle patient inquiries and concerns. Address patient questions and concerns, providing excellent customer service and ensuring patient satisfaction.
• Appointment scheduling and coordination. Schedule and confirm patient appointments, coordinate with medical staff, and manage the appointment calendar.
• Support clinic operations. Assist with various administrative tasks to support the overall operations of the clinic, including registering/discharging patients at the counter, clerical tasks, restocking of clinic supplies and other duties as assigned.

Requirement

• ITE, Diploma or equivalent; additional certification in Healthcare Administration or related field is a plus.
• Previous experience in a Medical administrative role or similar position is highly preferred.

All Interested candidates are invited to email your resume in MS Word format to:
[e-mail]

Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.