Clinic Executive / Assistant

PRO DIGESTIVE GASTROENTEROLOGY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A newly established clinic in Singapore is looking for a motivated Clinic Executive to assist in providing exceptional patient care. Responsibilities include scheduling appointments, handling patient registration, and supporting doctors during examinations. The ideal candidate will have strong communication skills and a compassionate approach to customer service.

Qualifications

• Fluency in multiple languages is a bonus.
• Previous experience in the healthcare industry is preferred.
• Strong organizational skills with the ability to multitask.

Responsibilities

• Schedule and confirm patient appointments.
• Handle patient registration and inquiries.
• Support Doctor during examinations and procedures.

Skills

Communication skills

Organizational skills

Tech-savvy

Education

GCE “N” level and above

Medical assisting certification

Job description

Location: Pro Digestive Gastroenterology @ Farrer Park (Connexion)
Job Type: Full-Time (51/2-day week)

About Us:
Pro Digestive Gastroenterology is a newly established clinic specializing in digestive health. We are excited to offer high-quality, compassionate care to our patients in a professional environment. As we grow, we are looking for a motivated Clinic Executive who has good communication skills to help provide an exceptional experience for all of our patients. Fluency in multiple languages is a bonus.

Key Responsibilities:

• Patient Support: Schedule and confirm patient appointments, assist with daily clinic operations, and manage patient flow to ensure smooth operations.
• Front Counter Duties: Handle patient registration, appointment scheduling and phone inquiries.
• Payment Handling & Insurance: Process invoices, payment collection (Credit cards/Cash/PayNow), insurance claims and assist with billing-related enquiries.
• Clinical Assistance: Support Doctor during examinations and procedures, ensuring patient comfort and safety.
• Inventory Management: Monitor clinic supplies, maintain appropriate stock levels, and manage reordering.
• Medication Dispensing: Assist in dispensing medication
• Daily Closing of Collections: Perform daily closing of collections and ensure all payments are accurately recorded.
• General Office Duties: Perform filing, data entry, and other administrative tasks as needed.

Requirements:

• GCE “N” level and above; additional certifications in medical assisting or administrative support are a plus.
• Excellent communication skills is required. Fluency in multiple languages is a bonus.
• Previous experience in the healthcare industry is preferred but not mandatory.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Tech-savvy and able to work with computer programmes
• Ability to maintain confidentiality and handle sensitive patient information with discretion.
• A compassionate, patient-centered approach to customer service.
• Basic computer and office software proficiency.
• Ability to work independently and as part of a team.

Join Pro Digestive Gastroenterology and be part of an exciting new chapter in healthcare!