Clinic Executive

PMG CACTIII PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare clinic in Singapore is seeking a dedicated Clinic Executive to manage patient care and assist with administrative duties. The role requires excellent interpersonal and communication skills, organizational abilities, and experience in a clinical setting. Responsibilities include answering calls, maintaining patient records, processing insurance claims, and ensuring a clean environment. Weekend work may be required. This position offers a dynamic and supportive working environment.

Qualifications

• Relevant experience in clinic/healthcare setting preferred.
• Excellent written and verbal communication skills required.
• Proficient in billing and negotiating with suppliers and vendors.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Maintain patient data records and assist in billing.
• Dispense medications and ensure cleanliness of premises.

Skills

Excellent interpersonal skills

Organizational skills

Communication skills

Computer literate

Education

Minimum ‘O' Levels or equivalent

Job description

Overview

We are seeking a dedicated Clinic Executive who can proactively address issues that arise in patient care and vendor liaison as well as assist in the daily administrative operations of our clinic.

Responsibilities

• Receptionist Duties
  • Answer telephone calls, and schedule patient appointments
  • Answer queries about the clinic
• Administrative Duties
  • Obtain, key and maintain patient data records
  • Provide clear guidance on basic clinical procedures
  • Assist in patient health insurance claims process
  • Assist in online billing system and claiming for panel insurances
  • Manage internal and external communications
  • Arrange hospital admission, laboratory, and imaging services when required
  • Assist in the mediation process between patients and healthcare providers
  • Manage the clinic\'s inventory count and assist to order stock and supplies when low
• Clinical Duties
  • Dispensing of medications
  • Financial counselling
  • Chaperone/Accompany the Doctor during consultation when required
  • Ensure the safety and cleanliness of the premises and consultation rooms
  • Sterilize medical equipment and sanitize designated areas

Job Requirements

• Minimum ‘O\' Levels or equivalent
• Relevant experience in clinic / healthcare setting preferred
• Excellent interpersonal skills for liaising with patients, healthcare providers, and specialists, as well as the public
• Excellent written and verbal communication skills
• Excellent organizational skills to ensure that quality services are provided
• Knowledge of procuring supplies and equipment
• Proficient in billing and negotiating with suppliers and vendors
• Computer literate/savvy
• Able to work on weekends