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Join a dynamic healthcare organization as a Clinic Assistant where you will play a vital role in supporting both administrative and clinical functions. This full-time position involves patient interactions, appointment management, and assisting clinicians, contributing to the smooth operation of the medical clinic.
About the role
This is an exciting opportunity to join a dynamic and growing healthcare organization as a Clinic Assistant. In this full-time role, you will be providing essential administrative and clinical support to ensure the smooth and efficient operation of our medical clinic.
What you'll be doing
Greet and welcome patients, ensuring a positive first impression
Schedule and manage patient appointments, including follow-ups and reminders
Prepare examination rooms, sterilise equipment, and ensure clinical supplies are well-stocked
Assist clinicians during patient consultations and procedures as needed
Maintain accurate and up-to-date patient records, both physical and electronic
Liaise with insurance providers and handle insurance-related paperwork
Perform general administrative duties such as answering phone calls, managing correspondence, and filing documents
What we're looking for
Previous experience as a Clinic Assistant or in a similar healthcare administrative role
Strong customer service and interpersonal skills, with the ability to interact with patients and clinicians in a professional and empathetic manner
Excellent organizational and time management skills, with the ability to multitask and prioritize effectively
Proficiency in using medical software and electronic health record systems
A keen eye for detail and a commitment to maintaining accurate patient records
A passion for healthcare and a desire to contribute to the well-being of the community