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A leading healthcare service provider is seeking a clinic assistant to handle administrative tasks and facilitate patient care in an outpatient and day surgery setting. The role involves scheduling, managing insurance claims, and assisting in clinic procedures. Ideal candidates should possess a minimum NITEC and have a passion for patient care and administration.
Job Description
Perform clinic administrative duties (Register patients, attend to any inquiries, scheduling of appointments, surgery related matters etc) and general admin duties (filing, handling cash & checks receipts).
Booking of operating theatres, anaesthetists, hospital accommodation, etc for inpatient or day surgery procedures.
Liaising with hospital and patient on matters in relation to outpatient and inpatient matters
Follow up on patient’s review, patient’s postoperative recovery.
Maintenance of the clinic and ensure stock inventory
Rendering patient care in an outpatient and/or day surgery setting.
Assist in clinic and surgical procedures in an outpatient and day surgery setting.
Perform the management of patients’ corporate insurance claims, by utilising the different corporate insurance claims portals
Perform the management of patients’ Medisave and claims, by utilising the MediClaim portal
Communicate and liaise with insurance companies and vendors on all necessary matters
Advise patients on insurance related matters, if applicable.
Job Requirements
Possess minimum NITEC
Prior experience as a clinic assistant/enrolled nurse would be advantageous
Familiar in handling various insurance portals
Candidate without prior experience may apply
Comfortable with 5.5 days work week