Clinic Assistant (PART TIME)

BUKIT BATOK FAMILY CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading family clinic in Singapore is looking for a Clinic Assistant to manage patient registrations, assist during consultations, and maintain clinic operations. Ideal candidates will have a keen service attitude, be familiar with computer usage, and be willing to learn in a supportive environment. This position offers weekday morning hours and is perfect for students seeking a 6-month commitment.

Qualifications

• Diploma or GCE 'A' Level / 'O' Level / Higher NITEC required.
• Experience in medical clinic operations preferred, training provided.
• Knowledge of computer usage and keen service attitude towards patients.

Responsibilities

• Register patients, schedule appointments, and manage payments.
• Assist doctors during consultations and perform basic in-clinic procedures.
• Handle patient records and maintain clinic operations.

Skills

Patient Care

Communication

Teamwork

Computer Usage

Education

Diploma in any discipline

GCE 'A' Level

GCE 'O' Level

Higher NITEC

Job description

Roles & Responsibilities

Job Description

• Patient registration, scheduling of appointments, and sending reminders.
• Answering phone/SMS and email queries promptly.
• Handling payments and preparing submissions of TPA (Third-Party) Claims, Medisave Claims, Insurance Claims, and other documentation.
• Preparing medications for doctor’s review and dispensing medication.
• Assisting in performing simple in-clinic procedures such as ECG and nebulizer treatments (training will be provided).
• Assisting the doctor during consultations and performing chaperone duties.
• Handling first-level patient complaints.
• Maintaining and updating patients’ records according to standard guidelines.
• Assisting in the daily operations and upkeep of the clinic.
• Managing medication, consumables, and equipment, including replenishment and housekeeping.
Performing other administrative tasks related to patient care and clinic operations.

Job Requirements

• Permanent weekday morning - 8.30am to 1pm
• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC.
• Students on holiday are welcome to apply, but a minimum commitment of 6 months is required.
• Prior experience in hospital/medical clinic operations or front desk duties is preferred but not mandatory (training will be provided).
• Familiarity with computer usage and/or clinic operations.
• Keen service attitude towards patient care and willingness to learn.
• Ability to work dependably in a team.

Advantage (Not Mandatory)

• Proficiency in Mandarin/Dialects is an advantage to assist non-English-speaking elderly patients.
  (This is included as a job necessity rather than a preference to align with fair hiring practices.)