Clinic Assistant (Part Time)

OUR WEST COAST FAMILY CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare group in Singapore is seeking a clinic assistant to support daily operations. Responsibilities include patient registration, medication dispensation, and administrative duties within a friendly environment. Ideal candidates should have GCE O levels and be customer-focused, with relevant healthcare experience preferred.

Qualifications

• GCE O level or above with relevant experience in healthcare.
• Customer service-oriented with a pleasant disposition.
• Good IT proficiency in computer systems and managed care portals.

Responsibilities

• Assist with daily operations including patient registration and claims submission.
• Dispense medication and assist in booking appointments.
• Handle administrative tasks and incoming calls.

Skills

Customer service orientation

IT proficiency

Diligence

Communication in Mandarin

Communication in Malay

Education

Minimum GCE O level

Job description

Have an opportunity to join a fast growing healthcare group with career progression.

To assist in the daily operations of the clinic inclusive but not limited to the following:

Counter duties:

- Registration of patients, temperature taking, weight taking.

- Familiar with Patient Risk Profile Portal.

- Dispensing of medication and collection of payments

- Perform COVID-19 / Influenza Swabs/ ECG

- Assist in booking of appointment for patients for chronic disease and remind patients of their upcoming appointments

- Handling of incoming calls and enquiries.

- Administrative tasks

- Submission of claims eg Medisave, CHAS, MBS and Managed Care claims for different insurance schemes.

Requirements:

- Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.

- Customer service orientation with pleasant disposition.

- Diligent and willing to learn

- Good IT proficiency required (Computer system, Managed Care portals)

- Familiar with MBS, MHCP claim portal.

- Familiar with TPA claims.

- Ability to speak Mandarin and/or Malay will be an advantage, in order to communicate with and dispense medications to Chinese and Malay speaking patients who are unable to speak English

Able to work on weekdays evening shift 5.30pm to 9pm and weekend preferred

Interested applicants please email to [e-mail]

We are an equal opportunity employer. We does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.