Clinic Assistant (O&G)

SINGAPORE MEDICAL GROUP LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading medical group in Singapore is seeking a meticulous Clinic Assistant to support daily operations and ensure high-quality patient care. The role includes managing the reception, performing administrative duties, and assisting doctors during consultations. An ideal candidate should have strong communication skills, a customer-service mindset, and be able to multitask effectively in a busy environment. This position offers a chance to make a difference in healthcare while working in a supportive team.

Qualifications

• Experience in a healthcare setting preferred.
• Excellent interpersonal skills with a focus on patient satisfaction.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Manage the reception area, greet patients, and handle phone calls.
• Register patients, schedule appointments, and verify insurance.
• Assist doctors during consultations and maintain clinic cleanliness.

Skills

Communication skills

Customer service

Multitasking

Tools

Medical billing software

Job description

We are seeking a dedicated and meticulous Clinic Assistant to join our team. The Clinic Assistant will play a crucial role in managing the reception area, attending to patients, performing administrative tasks, and providing support to doctors during consultations. The ideal candidate must possess excellent communication skills, attention to detail, and a strong customer-service mindset.

Responsibilities

• Manage the reception area, greeting patients, and handling phone calls professionally.
• Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing.
• Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Provide assistance to doctors during consultations, ensuring patients' needs are met efficiently.
• Maintain a clean and organized clinic environment.

Requirements

• Experience in a healthcare setting would be advantageous.
• Excellent interpersonal and communication skills.
• Strong customer-service mindset with a focus on patient satisfaction.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work evening sessions and across multiple locations.
• Proficiency in medical billing software and basic computer skills.

The Clinic Assistant plays a pivotal role in ensuring the smooth operation of the clinic and delivering high-quality patient care. If you are a compassionate and detail-oriented individual with a passion for healthcare, we encourage you to apply for this position.

Only shortlisted candidates will be notified. Thank you for applying.