Clinic Assistant in Outram Clinic

THE DOWNSTAIRS CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent clinic in Singapore seeks an administrative support staff member. The successful candidate will handle counter duties, assist with daily clinic operations, and manage patient bookings and billing tasks. The role requires strong customer service skills, a GCE 'O' level education, and proficiency in relevant software.

Qualifications

• Minimum GCE ‘O’ Level or equivalent.
• Preferably with relevant working experience.
• Willing to work shifts including evenings and weekends.

Responsibilities

• Counter duties such as registration, manage payments.
• Assist clinic manager with day-to-day operations.
• Dispensing medications prescribed by doctor.

Skills

Customer service skills

Interpersonal skills

Computer literacy

Education

GCE ‘O’ Level or equivalent

Tools

SGiMED Hummingbird

TPA claim systems

Job description

Responsibilities

• Counter duties such as registration, manage payments, promotion of packages etc.

• Assist clinic manager with day-to-day clinic operations.

• Attend to walk-in patients and phone enquiries.

• Booking of patients' appointments and health screening.

• Dispensing medications prescribed by doctor

• To generate/tabulate data and administrative work

• Assist with insurance claims and verification.

• Prepare paperwork related to billing

• Any other tasks as assigned

Requirements:

• Minimum GCE ‘O’ Level or equivalent

• Preferably with relevant working experience

• Excellent customer service skills and attitude

• Able to work shifts (evenings and weekends)

• Computer literacy

• Good interpersonal skills

• Service oriented and a good team player

• Hardworking and willing to learn

Bonus:

• Experience working in GP clinic

• Able to use SGiMED Hummingbird

• Familiar with TPA claim systems