Clinic Assistant (Bukit Panjang & Kovan)

APAX MEDICAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading medical clinic is seeking a Frontline Operations staff to manage patient interactions and logistical aspects of clinic operations. Responsibilities include customer service, appointment scheduling, and maintaining hygiene. Ideal candidates have both frontline experience and a willingness to learn in the healthcare sector.

Qualifications

• Experience working with diverse professionals.
• Frontline customer service experience is advantageous.
• Relevant healthcare experience preferred.

Responsibilities

• Perform registration, appointment scheduling, and cashiering duties.
• Provide patient service and attend to inquiries via phone and email.
• Maintain stock records and prepare patients for procedures.

Skills

Customer Service

Hygiene Maintenance

Job description

Key Accountabilities

· Perform frontline operations that includes registration/appointment, scheduling/referral booking and cashiering duties.

· Provide excellent patient service.

· Attend to patients’ general enquiries via phone and email.

· Maintain high levels of hygiene for all products, equipment etc.

· Maintain accurate stock records.

· Prepare patients for procedures. (Training will be provided.)

Working location within walking distance from Bukit Panjang MRT.

Clinic Operating hours

5.5 days work week.

OR

44 hours of work per week

2 days rest per week (1weekday + 1 weekend)

SGD2000 – SGD2600

Requirements

• Experience in working with diverse group of professionals/personnel.
• Frontline customer service experience is an added advantage.
• Relevant work experience in healthcare industry would be an added advantage.