Clinic Assistant

Elissa Medical Clinic; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A well-established General Practitioner Clinic in Hougang 1 is seeking a passionate Clinic Assistant. The role involves patient registration, assisting doctors with various procedures, and requires at least three years of experience in a relevant industry. The ideal candidate should possess excellent customer service skills and be fluent in Mandarin to cater to a diverse patient base.

Qualifications

• At least three years of experience in a relevant industry (GP, Hospitals).
• Knowledge of Mandarin is essential for translation.
• Possesses excellent customer service and communication skills.

Responsibilities

• Register patients and assist doctors in medical procedures.
• Pack and dispense prescribed medication, collect payments.
• Daily submission of claims for insurance schemes.

Skills

Customer service

Communication

Mandarin

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

A well-established General Practitioner Clinic located in Hougang 1 is looking for Clinic Assistant.

If you are someone who is passionate and excited to serve in the healthcare industry, and who loves interacting with people from all walks of life, we’d love to have you join the team!

It is a plus if you have a background in handling GP procedures like medical examinations, phlebotomy, and nebulizer. But even if you don't, we'd love to have a chat so long as you have three years of GP experience in a relevant industry, enjoys building relationship with patients, and loves the buzz of working in a fast-paced environment.

Job Scope

• Registering of patients under the right category of Private, CHAS, CDMP, MBS and Corporate patients
• Assist doctors in procedures, such as ECG, dressing procedures and medical examinations.
• Pack and dispense prescribed medication to patients.
• Collection of payment and/or process claims for CHAS, CDMP, MBS and Corporate patients.
• Arrange/Booking appointment for patients for follow-up treatment and vaccination.
• Daily e-submission of Managed Care claims for different insurance schemes
• Any other duties as may be assigned by Immediate Supervisor and/or the Management.

Requirements

• At least three years of working experience in a relevant industry (e.g. GP, Hospitals)
• Experience in the healthcare and aesthetics industries not necessary but would be a plus.
• Due to neighborhood clinic setting with mix of local and Chinese elderly patients, knowledge of Mandarin is essential to perform mandarin translation for doctors.
• Possesses excellent customer service and communication skills.
• Able to operate basic computer software like Microsoft Word, Outlook, and Excel.
• Able to work on weekends and public holidays.