Clinic Assistant

ASIA HEALTHPARTNERS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare provider as a vital support role, where you'll assist in patient registration, manage inquiries, and ensure the smooth operation of clinical services. This position is essential for maintaining a welcoming environment for patients and supporting the healthcare team in delivering exceptional care. If you are organized, detail-oriented, and passionate about improving patient experiences, this opportunity is perfect for you to make a meaningful impact in the healthcare sector.

Responsibilities

• Provide daily support, prepare documents and reports.
• Register patients and address inquiries or concerns.
• Assist in maintaining cleanliness of unit facilities.

Job description

Job Duties:

1. Provide daily support to the department, including preparing documents and reports.
2. Receive, screen, and register patients into the clinical system.
3. Address any inquiries, feedback, or concerns from patients.
4. Arrange for prescribed laboratory tests, specialist referrals, and/or other procedures.
5. Obtain and verify patient billing information before collecting payment.
6. Assist in maintaining the cleanliness of all unit facilities and equipment, and tidy the general appearance of the counter.
7. Perform data entry and closure of daily settlements.
8. Handle incoming phone calls and make appointments.
9. Perform any other ad hoc duties as assigned by the Clinic Manager.